Senior Analyst, Contract Implementation and Audit

• Manage and prioritize a portfolio of contract maintenance work, including intake assessment, requirements clarification, and coordination with stakeholders to meet internal service level expectations
• Independently resolve complex or non-standard contract maintenance activities
• partner with Sales, Compliance, Pricing, and other stakeholders to clarify requirements, identify options, and implement solutions
• Execute complex contract maintenance activities, including pricing, compliance, and incentive analysis, to ensure agreement terms and pricing guidelines are maintained and aligned to best practices for in-system set-up/updates
• Own and coordinate contract lifecycle activities for assigned accounts and agreements, including renewals, amendments/restatements, product launches, and market price changes
• partner with stakeholders to align requirements and timelines
• Respond to internal/external inquiries related to contract set-up, pricing discrepancies and maintenance impacts
• communicate status, risks, and resolution plans to stakeholders, escalating as needed
• Adhere to standard operating procedures (SOPs), work instructions, and controls for contract maintenance
• ensure documentation is current and audit-ready
• Demonstrate speed and simplicity through process innovation: identify procedural gaps, recommend and implement improvements and efficiencies, and strengthen customer and stakeholder experience
• own analytical deliverables and contribute to team, divisional, and cross-functional projects as required
• Identify training needs and process gaps
• recommend updates to job aids, training materials, and controls to improve consistency and reduce rework
• Ensure timely progression of assigned work by proactively managing priorities, tracking dependencies, surfacing risks, and proactive communication with manager and stakeholders
• Partner with IT and business stakeholders to define requirements and test enhancements impacting contract maintenance processes and tools
• support user acceptance testing and change management as needed
• Monitor key metrics and operational performance
• communicate risks, root causes, and mitigation recommendations to stakeholders and the manager

• Bachelor’s degree or commensurate relevant experience
• 3+ years of relevant experience in contract maintenance and implementation, commercial operations, pricing, finance, analytics, or related area
• Strong understanding of contract lifecycle concepts (set-up, maintenance, renewals, amendments) and ability to translate agreement terms into system configurations and tangible downstream operational impacts
• Advanced analytical and problem-solving skills with the ability to perform root-cause analysis and translate data into clear insights and recommendations
• Project management and prioritization skills
• able to manage competing deadlines in a fast-paced, deadline-driven environment
• Excellent verbal and written communication skills
• able to communicate status, findings, risks, and recommendations to stakeholders at all levels
• Advanced proficiency in Excel
• experience with reporting/BI tools and enterprise reporting platforms preferred
• Advanced proficiency in Contract Lifecycle Management platforms like BAM (Baxter Agreement Management), Model N, or similar
• High attention to detail with a strong control mindset and commitment to process adherence and documentation

experience with reporting/BI tools and enterprise reporting platforms preferred

• medical and dental coverage that start on day one
• insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
• Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
• 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
• Flexible Spending Accounts
• educational assistance programs
• time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave
• commuting benefits
• Employee Discount Program
• Employee Assistance Program (EAP)
• childcare benefits