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Provides senior-level analytical support for the Contract Implementation function, with responsibility for execution of complex contract maintenance and administration of agreements that may include Key National/Regional Accounts and Group Purchasing Organization (GPO) agreements and other non-standard agreements for assigned accounts/regions. Translation of written agreement terms into accurate in-system set-up/updates and supports contract lifecycle activities including renewals, amendments, product launches, and market price changes. Performs audit and quality activities to verify contract set-up accuracy, adherence to pricing and compliance controls, and readiness for internal and external audit review. Drives continuous improvement through standard work, documentation, SME knowledge sharing, and analytics.
Job Responsibility
Manage and prioritize a portfolio of contract maintenance work
Independently resolve complex or non-standard contract maintenance activities
Execute complex contract maintenance activities
Own and coordinate contract lifecycle activities
Respond to internal/external inquiries related to contract set-up
Adhere to standard operating procedures
Demonstrate speed and simplicity through process innovation
Identify training needs and process gaps
Ensure timely progression of assigned work
Partner with IT and business stakeholders
Monitor key metrics and operational performance
Requirements
Bachelor’s degree or commensurate relevant experience
3+ years of relevant experience in contract maintenance and implementation, commercial operations, pricing, finance, analytics, or related area
Strong understanding of contract lifecycle concepts
Advanced analytical and problem-solving skills
Project management and prioritization skills
Excellent verbal and written communication skills
Advanced proficiency in Excel
Advanced proficiency in Contract Lifecycle Management platforms like BAM, Model N, or similar
High attention to detail with a strong control mindset and commitment to process adherence and documentation
Nice to have
Experience with reporting/BI tools and enterprise reporting platforms preferred
What we offer
Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance