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As Senior Analyst, Cashback & Low Rate Products, you will play a key role on the Cashback & Low Rate Card portfolios through the design and execution of product strategies. You will be responsible for the day-to-day management and maintenance of the Cashback & Low Rate Card products, including their associated services, benefits and capabilities. You will refine your analytical skills through compiling monthly performance dashboards, analyzing data and extracting insights to inform product and campaign performance.
Job Responsibility:
Develop regular reports measuring and analyzing the performance of key business metrics, recommend and implement strategic actions and solutions with a focus on profitability
Support the development and execution of portfolio strategy including new products/capabilities and product refresh efforts
Understand customer and competitive trends by carrying out periodic competitive and qualitative assessments and providing commentary on findings
Take an initiative from conception through implementation and evaluation
Manage multiple workstreams simultaneously
Create an organized and logical approach to workload
Support additional special projects such as product/platform migrations/decommissions, regulatory initiatives, etc
Manage and lead stakeholders throughout projects
Work effectively across broader Amex teams to deliver enhanced efficiencies, processes, services and Cardmember experiences (Marketing, Servicing, Legal, Compliance, Technologies, etc.)
Requirements:
University Degree (preferably Business/Marketing) with minimum 1-2 years of product or management work experience
Ability to manage complex projects simultaneously
Ability to organize other people and meet deadlines
Demonstrated oral and written communication skills
Ability to select, review and analyze diverse data sets related to business performance (e.g., financial performance, process optimization) and identify actionable insights
Ability to interpret complex data to develop business cases
Strong relationship management, influencing and collaboration skills
Proficient in MS Office, notably Excel, Word, and PowerPoint
Logical and naturally curious mindset
Professional, self-motivated, and driven
Demonstrates adaptability and personal accountability
Solution-oriented
What we offer:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program