This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Responsible for a variety of programs involving business reengineering efforts that support our operations and customer experience. Works with a cross-functional team that encompasses representation from all divisions to understand current challenges. Works to define our current processes that support the Marketing, Provisioning, Customer Care and Technical Operations and to define the future state that will be enabled through technology.
Job Responsibility:
Leads analysis and design of existing and new business processes that span multiple areas of the organization
Develops scalable processes to support and benefit the Company's architecture vision
Deconstructs technical concepts and metrics to facilitate process development
Helps to define success metrics for each new system or process and establishes a plan to track, monitor and measure the success of those metrics
Completes assessments of business processes and documents problem statements, process flows, gap analyses and solution recommendations
Develops repeatable and scalable plans and processes to speed time to market and improve operational efficiency
Interacts closely with matrixed cross-functional teams
Diagnoses, corrects and documents issues, risks and problems using Quality Assurance (QA) practices
Regular, consistent and punctual attendance
Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
Requirements:
Bachelor's Degree
5-7 Years Relevant Work Experience
In-depth experience, knowledge and skills in own discipline
Advertising experience
Consulting experience
AI/automation capabilities
Skills: Ideation
Prioritization
Cross-Functional Teamwork
What we offer:
Medical, prescription, vision, and dental insurance
401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay
Paid time off including eight observed company holidays and flex time
Exclusive perks + discounts, including tuition assistance, commuter benefits and more