Senior Analyst, Business Analytics, CVS Health

CVS Health

Location:
United States, Franklin

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

46988.00 - 102000.00 USD / Year

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Job Description:

This Senior Analyst position will work with alongside 2-3 other Senior Analysts and under the guidance of a Manager level BA in a 'pod-like' structure in support of an operational area within the Senior Supplement Insurance business. At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

Job Responsibility:

Captures vendor/customer requirements and turns them into product backlog items or process changes
Creates process documentation and translates into user story maps
Creates and presents Features/User stories to an agile scrum team and follows the requested changes through to completion
Works with Product Owners to support dev team members and perform business checkouts
Creatively translates information using business knowledge and identifies additional information needed to support analytical objectives
Performs analysis on production issues reported by the operations teams to determine where a root cause originates
Assists in audits and remediation as needed
Supports implementation and rollout of vendor/customer products related to operations
Coordinates with vendors on issue reporting and resolution
Analyzes data for trends and translates data into meaningful information
Provides analysis of business implications and applies problem solving skills to meet business needs

Requirements:

3-5 years' experience in Excel
1-3 years' experience in Microsoft SQL, must be able to write own queries
Familiarity with requirements gathering techniques
Bachelor's degree or equivalent professional experience

Nice to have:

Experience in root cause analysis
Familiarity with Agile principles, SAFe, and Scrum

What we offer:

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
Wellness screenings
Tobacco cessation and weight management programs
Confidential counseling
Financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
October 09, 2025

Expiration:
October 13, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Senior Analyst, Business Analytics