Senior Analyst, Business Analytics, CVS Health

Senior Analyst, Business Analytics

CVS Health

Location:
United States, Franklin, Tennessee

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

46988.00 - 102000.00 USD / Year

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Job Description:

Senior Analyst position working alongside 2-3 other Senior Analysts under the guidance of a Manager level BA in a 'pod-like' structure in support of an operational area within the Senior Supplement Insurance business at CVS Health.

Job Responsibility:

Captures vendor/customer requirements and turns them into product backlog items or process changes
Creates process documentation and translates into user story maps
Creates and presents Features/User stories to an agile scrum team
Works with Product Owners to support dev team members and perform business checkouts
Creatively translates information using business knowledge
Performs analysis on production issues reported by the operations teams
Assists in audits and remediation as needed
Supports implementation and rollout of vendor/customer products related to operations
Coordinates with vendors on issue reporting and resolution
Analyzes data for trends and translates data into meaningful information

Requirements:

3-5 years' experience in Excel
1-3 years' experience in Microsoft SQL, must be able to write own queries
Familiarity with requirements gathering techniques
Bachelor's degree or equivalent professional experience

Nice to have:

Experience in root cause analysis
Familiarity with Agile principles, SAFe, and Scrum

What we offer:

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
Wellness screenings
Tobacco cessation and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
August 31, 2025

Expiration:
September 02, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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