Senior Analyst, AI Enablement Job at Mastercard

Senior Marketing Analyst, AI and Insights

Bloomreach is seeking a Senior Marketing Analyst who obsesses over data, underst...

Location

Czechia , Bratislava; Brno; Prague

Salary:

Not provided

Bloomreach

Expiration Date

Until further notice

Requirements

Fluent with data tools and platforms (Salesforce, Google Analytics, paid ad platforms, email analytics systems, BI tools)
Ability to pull data, query databases, or write simple SQL
Comfortable in Excel/Google Sheets and can build complex formulas, pivot tables, and data models
Hands-on experience with AI-powered analytics platforms like Infinigrow, Amoeb.ai, Crayon, Dimension, or similar tools
Obsess over marketing metrics and understand GTM deeply (MQL, SQL, pipeline, CAC, LTV, payback period, attribution)
Actively exploring the AI analytics landscape
Comfortable with ambiguity and learning fast
Think systematically about data
Thrive in fast-paced, ambiguous environments
Communicate clearly and tell stories with data

Job Responsibility

Track and analyze channel performance across the full marketing stack
Measure and optimize ROI across campaigns and initiatives
Build and maintain pipeline funnel analytics
Experiment with AI-powered analytics tools
Build intelligent dashboards and reporting systems
Analyze attribution and customer journey
Identify trends, anomalies, and optimization opportunities
Run experiments and measure impact
Create predictive models and forecasts
Enable the GTM team with data

What we offer

Hands-on experience with the latest AI analytics and marketing intelligence tools
A great deal of freedom and trust
Flexible working hours
Work virtual-first with several Bloomreach Hubs available across three continents
Company events
5 paid days off to volunteer
People Development Program
Communication coach available
Leader Development Program
$1,500 professional education budget annually

Fulltime

AI Business Analyst

We’re looking for a curious, analytical, and AI-driven Business Analyst to join ...

Location

Spain , Madrid

Salary:

Not provided

InStaff

Expiration Date

Until further notice

Requirements

0–3 years of experience in a relevant role or field
Background in Engineering, Mathematics, Physics, Computer Science, or another quantitative discipline
Comfortable working with SQL and Excel/Google Sheets (pivot tables, formulas, dashboards, etc.)
Strong analytical and problem-solving mindset, with close attention to detail
Excellent communicator with full professional fluency in English (C1 or above)

Job Responsibility

Partner with Strategy, Finance, Operations, and Commercial teams to design and implement AI-enabled initiatives that enhance performance and accelerate growth across markets
Translate complex datasets into actionable insights, identifying opportunities where automation and intelligent systems can improve pricing, sales effectiveness, and market expansion strategies
Conduct deep-dive analyses on business performance and workflows, uncovering inefficiencies and proposing AI-driven solutions that unlock scalability
Build analytical models and dashboards (using SQL, Excel, Google Sheets, and other tools) to track KPIs, monitor automation impact, and support data-driven decision-making
Develop clear, strategic recommendations and present them to senior leadership, directly influencing how technology and AI shape Job&Talent’s growth
Work side by side with company founders and local teams on high-impact projects, helping deploy and scale AI-powered processes across different markets

What we offer

competitive pay
meaningful benefits
the opportunity to shape what work looks like for millions around the globe

Fulltime

Senior Support Operations Analyst

As a Senior Support Operations Analyst, you'll be the technical architect behind...

Location

United States

Salary:

111220.00 - 133422.00 USD / Year

Babylist

Expiration Date

Until further notice

Requirements

7+ years in Customer Support Operations, Business Intelligence/Analytics, or similar roles in high-growth, customer-facing environments
Strong analytical skills and operational instincts, with a track record of designing scalable processes that improve agent performance and user experience
Advanced SQL proficiency with experience writing complex queries, joins, and building data models for customer support analytics
3+ years hands-on experience with Zendesk (or Salesforce Service Cloud), including building automation, workflows, triggers, and API integrations
Proven track record implementing and optimizing AI chatbot platforms such as Sierra, Decagon, Forethought, Ada, or similar enterprise solutions
Expert-level proficiency building dashboards and reports in Sigma, Tableau, or PowerBI—able to work independently with minimal technical support
Experience integrating data across multiple systems and working with APIs
Experienced in building and maintaining reporting and performance analysis, including CSAT, cost per contact, and ROI-focused metrics
Proven ability to lead end-to-end change management for major tool rollouts and workflow changes, including stakeholder communication, training development, adoption tracking, and post-launch support
Familiar with AI support technologies and their practical integration into support systems (chatbots, knowledge base platforms)

Job Responsibility

Ensure high accuracy visibility into support performance through scalable tools (like dashboards) and internal reporting systems
Identify and work with our tech team to drive system improvements across the CS Tech stack (Zendesk, chatbots, phones platform)
Work cross-functionally with engineering, product, supply chain, and offshore support teams to identify root causes of user frustration and implement solutions
Partner with CS leadership to identify trends and key issues within our reporting frameworks and take active role in resolution
Support regular reporting cadences (weekly, monthly, quarterly), with summaries that guide cross-functional decisions
Surface actionable insights from data to support empathetic, user-centered decision-making and analyze trends across channels and issue types, supporting data-driven improvements to the support model
Drive adoption of AI-enabled workflows that reduce handle time and enhance support quality
Own and evolve self-service content, tools, and AI integrations such as Copilots and knowledge bases
Maintain ownership of CS-tools and vendor relationships, ensuring we operate on a modern, AI-enabled stack that supports scale, agent effectiveness, and automation—while optimizing for quality, usability, and value
Identify inefficiencies and recommend solutions that improve agent effectiveness and reduce user friction

What we offer

Competitive salary with equity and bonus opportunities
Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning

Fulltime

AI Customer Engagement Analyst Intern

College/University Graduate hires undergoing a specific training and development...

Location

United States , Andover

Salary:

35.00 - 40.25 USD / Hour

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Currently pursuing a Bachelor's degree in Engineering, Computer Science, Information Technology, or a related technical field
Familiarity with programming languages or technical tools relevant to the role
Basic programming or scripting knowledge (e.g., Python)
Knowledge of workflow AI tools (e.g., Langflow)
Strong interest in AI tools, workflows, and a passion for learning
Excellent communication and interpersonal skills
Strong problem-solving and analytical skills
Time management skills and working with strict deadlines
A collaborative, solution-focused mindset and overall sense of urgency

Job Responsibility

Support senior team members on assigned technical projects as determined by the business unit
Rework and help build AI enabled workflows into processes
Help identify and troubleshoot technical issues, providing support and suggesting solutions
Assist with maintaining and updating hardware, software, and other technical systems
Participate in team activities by attending team meetings, learn about project methodologies, and collaborate effectively with colleagues
Actively engage in learning about new technologies and methodologies relevant to work
Fulfill tasks and responsibilities assigned by a supervisor in a timely and efficient manner
Participate in periodic reviews to share updates and incorporate feedback on assigned projects/initiatives

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment

Fulltime

Senior Data Analyst

Radix is building the most trusted data and analytics platform in multifamily. J...

Location

Kosovo , Prishtine

Salary:

Not provided

Radix (AZ)

Expiration Date

Until further notice

Requirements

5+ years of experience in a data analyst or business intelligence role
Proven ability to work with large datasets and design reporting that influences decision-making
Expertise in Power BI (or similar BI tools) with strong data modeling skills
Advanced SQL skills for querying, manipulation, and analysis
Strong analytical thinking, attention to detail, and problem-solving capabilities
Ability to translate complex insights for both technical and non-technical audiences
Experience or interest in Python, cloud data platforms (AWS, Snowflake, etc.), and AI/ML concepts
Curiosity—you continuously dig deeper to uncover the “why” behind the data
Resilience—you thrive in a fast-paced, evolving environment
Adaptability—you are comfortable shifting priorities and solving ambiguous problems

Job Responsibility

Deliver analyses that drive clarity, influence strategic decisions, and shape business priorities
Build, enhance, and maintain Power BI dashboards that inspire confident and timely action
Ensure data accuracy, consistency, and reliability across large, complex data sets
Write efficient SQL queries to extract, clean, and analyze high-volume datasets
Translate ambiguous business questions into well-structured, actionable analytical output
Strengthen data governance and promote trusted reporting throughout the organization
Partner closely with cross-functional teams to align insights with goals and outcomes
Support ad hoc analytical needs with clear, concise, and impactful findings
Identify and implement improvements to analytics workflows for faster insights at scale
Contribute to AI-enabled analytics efforts by exploring predictive trends and data patterns

What we offer

Medical, dental and vision coverage designed to support your wellbeing
Unlimited PTO
Pre-IPO Equity
Performance Bonus
Learn From the Best
Build Category-Defining Products

AI & Automation Analyst

We are seeking an AI & Automation Analyst to join our Product Operations team. T...

Location

Spain , Madrid

Salary:

Not provided

Fever

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Engineering, Business, Information Systems, Data Analytics, Computer Science, or a related field
2+ years of experience in business analysis, workflow optimization, process improvement, automation, or related roles
Proven experience leading end-to-end automation initiatives, from opportunity identification through design, implementation, and optimization
Strong experience working with automation platforms and tools, including workflow orchestration, Robotic Process Automation (RPA), or low-code/no-code solutions
Demonstrated ability to apply AI-enabled solutions (e.g., generative AI, intelligent automation, machine learning-assisted workflows) to real business problem
Experience partnering with senior stakeholders to define requirements, prioritize initiatives, and drive adoption
Strong analytical, problem-solving, and decision-making skills with minimal supervision
Fluent in Spanish and English

Job Responsibility

Analyze existing operational workflows to identify inefficiencies, manual effort, and automation opportunities
Partner with business stakeholders to gather requirements and understand end-to-end processes
Design, build, test, and maintain automated workflows using automation platforms, scripts, and AI-enabled tools
Apply AI capabilities (e.g. generative AI, machine learning models, intelligent document processing, chatbots) to enhance decision-making and process performance
Develop process documentation, flow diagrams, and automation specifications
Monitor automation performance, troubleshoot issues, and implement continuous improvements
Support change management by providing training, documentation, and user support for automated solutions
Track and report on automation impact, including efficiency gains, cost savings, and quality improvements

What we offer

Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance
Opportunity to have a real impact in a high-growth global category leader
40% discount on all Fever events and experiences
Work in a location in the heart of Madrid, with possible travel across our markets
Home-office friendly
Responsibility from day one and professional and personal growth
Great work environment with a young, international team of talented people to work with!
Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee
English and Spanish Lessons
Gympass membership

Fulltime

Staff, AI Enablement and Innovation

Gong is seeking a hands-on Staff, AI Enablement and Innovation professional to o...

Location

United States , Austin; Chicago; New York City; Salt Lake City; San Francisco

Salary:

143000.00 - 210000.00 USD / Year

Gong

Expiration Date

Until further notice

Requirements

Senior IT Business Analyst, Technical Implementation Lead, or Solutions Architect persona
Practical, hands-on experience with the modern AI stack (OpenAI, Gemini, Anthropic, Vector DBs)
Understanding of state management and prompt versioning
Hands-on-keyboard mentality
Ability to translate complex technical AI patterns into clear business value and ROI
Experience managing vendor relationships, forecasting technical costs (tokens), and maintaining system uptime/SLAs
Experience with LangChain or similar agentic frameworks
Experience with Prompt Flow, Vector Databases, and API integration
Ability to build performance and cost-tracking dashboards (SQL, Tableau, etc.)

Job Responsibility

Define the internal AI roadmap
Operate the enterprise AI stack, including LLMs, vector databases, and gateways
Enforce consistent patterns for tool calling, prompt versioning, state management, and error handling
Manage the full model lifecycle
Proactively interview teams to identify manual workflows that can be automated via agentic AI
Build and deploy POCs independently to demonstrate ROI before scaling
Own the token procurement process and build forecasting/chargeback models
Build dashboards to track SLAs/SLOs and monitor usage, cost, and error rates
Proactively identify opportunities for cost-saving and performance tuning

What we offer

Variety of medical, dental, and vision plans
Wellbeing Fund - flexible wellness stipend
Mental Health benefits with covered therapy and coaching
401(k) program
Education & learning stipend
Flexible vacation time
Paid parental leave
Company-wide recharge days each quarter
Work from home stipend

Senior AI System Engineer

The AI Engineer on the IT Systems Engineering team will design, build, and maint...

Location

Salary:

159100.00 - 194150.00 USD / Year

Spring Health

Expiration Date

Until further notice

Requirements

4-5+ years of experience in software engineering, technical analyst, AI engineering, automation engineering, or similar technical roles
Strong scripting or programming experience (Python preferred
JavaScript/TypeScript also welcome)
Experience building LLM-based applications, automations, or workflows (e.g., embeddings, RAG, agent-style patterns, enterprise integrations)
Experience with enterprise AI tools such as OpenAI (ChatGPT and the OpenAI Platform), Google Gemini, Claude, GitHub Copilot, Cursor, and similar platforms
Hands-on experience working with APIs, webhooks, data pipelines, and automation frameworks
Ability to rapidly prototype and iterate in ambiguous problem spaces
Strong communication skills that make technical concepts clear for non-technical partners
A collaborative approach and desire to help individuals and teams adopt new ways of working

Job Responsibility

Design, build, and maintain internal AI solutions
Act as the AI business partner for the organization
Develop integrations and automation pipelines
Support Spring’s AI infrastructure & enterprise AI tooling strategy
Enable, train, and empower the company to use AI

What we offer

Health, Dental, Vision benefits start on your first day
Access to HSA and FSA plans
Employer sponsored 401(k) match of up to 2%
Yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers
Competitive paid time off policies including vacation, sick leave and company holidays
Parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents at 6 months tenure
Access to Noom, a weight management program
Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
Access to Wellhub
Access to BrightHorizons

Fulltime

Senior Analyst, AI Enablement

Mastercard

Location:

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 05, 2026

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