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Roles and Responsibilities: Provide top-level administrative support to executives, managing complex calendars, scheduling meetings, and coordinating travel arrangements. Prepare, edit, and ensure the accuracy and professionalism of documents, presentations, and reports (updating of organization charts, publications, newsletters). Serve as the main point of contact for internal and external stakeholders, handling inquiries and representing the executive team with professionalism. Manage confidential information, maintaining its integrity and accessibility while upholding the highest level of confidentiality. Proactively prepare and distribute materials for executive-level meetings. Conduct research, gather data, and provide valuable insights to support decision-making. Coordinate and oversee special projects, collaborating with cross-functional teams and external partners. Manage incoming communications, responding promptly and effectively. Assist in budget management and expense tracking, ensuring compliance and providing detailed reports. Identify opportunities for process improvement and implement solutions to streamline workflows. Foster positive working relationships, acting as a liaison between executives and staff members to promote effective communication and collaboration. Sample Tasks: Distribution List Maintenance; Ensure adherence to compliance requirements (e.g. training credits); Maintenance of intranet pages; License monitoring.
Job Responsibility:
Provide top-level administrative support to executives, managing complex calendars, scheduling meetings, and coordinating travel arrangements
Prepare, edit, and ensure the accuracy and professionalism of documents, presentations, and reports (updating of organization charts, publications, newsletters)
Serve as the main point of contact for internal and external stakeholders, handling inquiries and representing the executive team with professionalism
Manage confidential information, maintaining its integrity and accessibility while upholding the highest level of confidentiality
Proactively prepare and distribute materials for executive-level meetings
Conduct research, gather data, and provide valuable insights to support decision-making
Coordinate and oversee special projects, collaborating with cross-functional teams and external partners
Manage incoming communications, responding promptly and effectively
Assist in budget management and expense tracking, ensuring compliance and providing detailed reports
Identify opportunities for process improvement and implement solutions to streamline workflows
Foster positive working relationships, acting as a liaison between executives and staff members to promote effective communication and collaboration
Requirements:
Bachelor's degree in a relevant field or equivalent work experience is preferred
At least 5 years' relevant experience in administrative support roles preferred
At least 3 years' relevant experience in executive administrative support roles preferred
Proficient computer skills, including MS Office (Word, Excel, PowerPoint)
Able to work in a hybrid scenario (onsite and work from home), and work with others in a hybrid scenario
Can work in different shifts (APAC, EMEA, North America) and can work with others in different shifts
Proven experience in high-level administrative roles, supporting senior executives or leadership-level personnel
Exceptional organizational and time management skills in fast-paced environments
Excellent written and verbal communication skills, with keen attention to detail and polished document production
Advanced proficiency in Microsoft Office suite and collaboration platforms
Discreet handling of highly confidential information with unwavering professionalism
Strong problem-solving and proactive decision-making abilities
Outstanding interpersonal skills for confident interaction with stakeholders at all levels
Flexibility to adapt and work independently with minimal supervision
Demonstrated professionalism, integrity, and confidentiality