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The Senior Analyst Account Management is a key position within the German market and our Sales Organization, driving success in local markets. In this role, you will be responsible for managing and developing customer relationships, accelerating business growth, and leading strategic initiatives with a special focus on banking and issuing
Job Responsibility:
Develop and expand customer relationship, promoting Mastercard’s full range of products and services
Design, implement, and own customer strategies to enhance profitability, competitive advantage, and achievement of business goals
Identify and realize new business opportunities in the German market
Lead and coordinate cross-functional project teams to deliver optimal results for customers
Manage financial performance, ensuring all target metrics are met
Serve as the primary point of contact between Mastercard and the customer, ensuring strategic alignment and mutual success
Foster relationships with internal Mastercard partners (Business Development, Marketing, Product, Legal, Finance, Franchise, etc.) to ensure comprehensive support for customers
Support annual and long-term planning cycles
Requirements:
Proven success in account management, sales, or similar roles, with demonstrable experience in negotiations and contract management
Experience in revenue management and P&L responsibility
Strong analytical and communication skills
Self-starter, independent, and highly proactive
Card industry expertise and project management experience
Ability to identify strategic opportunities and manage complex, multi-stakeholder projects
Experience in managing and motivating teams
Fluent in German and English. Additional languages are an advantage
Positive, can-do attitude and willingness to go the extra mile
Commitment to fostering an open, inclusive, and diverse team culture
Ability to collaborate with diverse teams and supervise internal and external project groups
What we offer:
A dynamic, international working environment
Opportunities to shape and implement innovative projects
Support for an open, inclusive, and diverse corporate culture
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