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The Sr. Analyst of Global Lounge Marketing Strategy will play a key role in shaping marketing, PR, and content efforts for the Global Lounge Collection, an industry-leading network of over 1,550 airport lounges worldwide, including American Express’ flagship Centurion® Lounges. The Sr. Analyst will also be responsible for strengthening cross-functional partnership with product and benefit owners globally to enhance marketing claims and processes to ensure the best possible customer experience at every touchpoint. In addition to redefining Global Lounge marketing, the Sr. Analyst will also support the execution of the American Express’ Centurion Lounge at the US Open.
Job Responsibility:
Develop and own all Global Lounge Collection marketing claims, leading marketing approvals and updates to digital content to drive competitive differentiation, Card Member engagement and industry leadership
Collaborate with global product and marketing teams to develop leading lounge content across below-the-line marketing channels, social and PR
Act as primary point of contact with compliance and legal partners as needed to drive adherence to all applicable rules and regulations
Partner closely with Manager on strategy and execution of a cross-channel, integrated marketing plan including go-to-market for key lounge heat moments such as new lounge openings, signings and The Centurion Lounge at the US Open
Requirements:
2-3+ years of professional marketing or PR experience
Upbeat self-starter and quick learner who thrives in a dynamic, fast-paced, and constantly evolving environment with the ability to deliver innovative ideas
Positive relationship builder and fantastic collaborator with a “can do” attitude
Stellar organizational skills with strong attention to detail
Ability to analyze and present information to drive business results
Clear and confident communicator with strong influencing skills to successfully partner across many teams
Knowledge of internal marketing systems preferred
What we offer:
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program