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Senior Air Freight Specialist

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Job Description:

Purpose of the Job: Focal Point of Contact with clients for freight related requests. Follow the end-to-end customer profile and maintain existing business. Procure the best rates from the airlines after identifying the best solution for the customer.

Job Responsibility:

  • Focal Point of Contact with clients for freight related requests
  • Follow the end-to-end customer profile and maintain existing business
  • Procure the best rates from the airlines after identifying the best solution for the customer
  • Coordinate with sales team, agents & Aramex offices to ensure all RFQ’s are answered & ensure to achieve their target
  • Communicate to sales, agents & Aramex offices for any new offers and/or promotions that customers can benefit from
  • Approach airline & vendors for net cost
  • Negotiate & follow the airlines policies, trucker, clearance vendors & push to for reduced costs
  • Maintain good relationship with vendors (airlines, trucking suppliers, packing companies) for proper handling
  • Up-load all quotations on system
  • Follow day to day shipments with airlines & vendors
  • Follow the payment flow to airlines & vendors in case any delays or discrepancies
  • Interfere with accounting team to facilitate any payment issues for vendors & airlines
  • Follow the files closing closely with invoicing & settle the cases showing losses or agents debates

Requirements:

  • Bachelor’s degree in logistics field will be preferable
  • 2-3 years relevant working experience freight forwarder (Export Air freight Sector is a must)
  • Minimum 2 year experience with directly handling airline bookings
  • Good working knowledge in MS Office applications, especially MS Word and MS Excel. Knowledge in MS Access is a plus
  • Excellent knowledge of MS Excel intermediates to advance formulas and macros
  • Excellent verbal and written communication skills in English
  • Strong coordination skills among various work groups and with different levels
  • Good organizational and problem-solving skills
  • Proactive team player and able to work in a fast-paced environment
  • Flexibility to do overtime during certain time of the year
  • Work location in airport, so preferred residential nearby

Additional Information:

Job Posted:
March 21, 2026

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