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Purpose of the Job: Focal Point of Contact with clients for freight related requests. Follow the end-to-end customer profile and maintain existing business. Procure the best rates from the airlines after identifying the best solution for the customer.
Job Responsibility:
Focal Point of Contact with clients for freight related requests
Follow the end-to-end customer profile and maintain existing business
Procure the best rates from the airlines after identifying the best solution for the customer
Coordinate with sales team, agents & Aramex offices to ensure all RFQ’s are answered & ensure to achieve their target
Communicate to sales, agents & Aramex offices for any new offers and/or promotions that customers can benefit from
Approach airline & vendors for net cost
Negotiate & follow the airlines policies, trucker, clearance vendors & push to for reduced costs
Maintain good relationship with vendors (airlines, trucking suppliers, packing companies) for proper handling
Up-load all quotations on system
Follow day to day shipments with airlines & vendors
Follow the payment flow to airlines & vendors in case any delays or discrepancies
Interfere with accounting team to facilitate any payment issues for vendors & airlines
Follow the files closing closely with invoicing & settle the cases showing losses or agents debates
Requirements:
Bachelor’s degree in logistics field will be preferable
2-3 years relevant working experience freight forwarder (Export Air freight Sector is a must)
Minimum 2 year experience with directly handling airline bookings
Good working knowledge in MS Office applications, especially MS Word and MS Excel. Knowledge in MS Access is a plus
Excellent knowledge of MS Excel intermediates to advance formulas and macros
Excellent verbal and written communication skills in English
Strong coordination skills among various work groups and with different levels
Good organizational and problem-solving skills
Proactive team player and able to work in a fast-paced environment
Flexibility to do overtime during certain time of the year
Work location in airport, so preferred residential nearby