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We are looking for a passionate and detail-oriented Senior Solutions Engineer with experience in AI-powered automation to streamline operations across Goodleap. In this role, you will design and build automations using tools such as Zapier, N8N, Atlassian JSM, Slack, Zoom, Microsoft 365, and AWS services. You’ll bring efficiency and intelligence into processes by integrating AI-driven features provided by these platforms. The ideal candidate will have a strong foundation in leading discovery initiatives, gathering requirements, designing solutions and implementing them using automation platforms and scripting languages. You will collaborate closely with cross-functional stakeholders to identify opportunities, design robust solutions, and implement automation that reduces manual effort and enhances productivity.
Job Responsibility:
Partner with internal teams (engineering, operations, support, product) to identify repetitive processes and implement scalable, reliable automation solutions
Design, develop, and maintain automation workflows using tools like Zapier, N8N, Atlassian JSM, Slack and Zoom apps, and AWS Lambda
Evaluate and integrate AI-powered features of automation platforms to intelligently route, prioritize, and respond to workflows
Build and maintain dashboards or monitoring solutions to track automation performance and health
Write custom scripts using JavaScript, Python, or other suitable languages to extend automation capabilities
Contribute to the documentation and best practices of automation strategies at Goodleap
Collaborate with security and infrastructure teams to ensure automations comply with enterprise standards
Requirements:
Effective communicator with strong collaboration and problem-solving skills
6+ years of software engineering or solution engineering experience
Proficiency in scripting (e.g., JavaScript, Python, TypeScript)
Hands-on experience with one or more automation platforms such as Zapier, N8N, Workato, or similar
Experience integrating APIs and webhooks for automation purposes
Nice to have:
Certifications in relevant platforms (e.g., Zapier Expert, AWS Certified Developer)
Experience automating tasks in Slack, Zoom, Atlassian tools, or Salesforce
Exposure to AI/ML-based automation tools or low-code platforms with AI integrations
Experience working in fintech, SaaS, or highly regulated industries
Solutions engineering certifications such as Zapier Expert or AWS Certified Solutions Architect
What we offer:
This role is eligible for cash bonuses and equity incentives