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At Mirakl, we are building the future of commerce through an Agentic Commerce OS, where intelligent agents can search, reason, negotiate, and execute buying tasks across global e-commerce environments. The Nexus Shopping Agent is our Shopper-facing agent, helping shoppers find the right products, compare options, and complete complex purchases through natural language, voice or images. We’re hiring a Senior AI Product Manager to lead the strategy and execution of the Nexus Shopping Agent across shopping, ads, and after-sales flows. You will work at the intersection of LLMs, retrieval systems, product data, multimodal AI, and e-commerce UX, ensuring the agent delivers accurate, trustworthy, high-impact shopper experiences across the full lifecycle. This is a hands-on role within the Nexus Product Team, focused on shaping the agent’s intelligence, behaviors, integrations, and front-/back-end capabilities.
Job Responsibility:
Design end-to-end agent experiences across shopping, ads & after-sales
Own the roadmap & deliver AI-powered product features
Shape and improve the agentic architecture
Build dashboards, monitoring & feedback systems
Drive adoption & cross-functional collaboration
Requirements:
5+ years of Product Management experience in AI products
Strong understanding of LLMs, RAG, prompting, structured reasoning, and retrieval systems
Experience with AI/ML teams on model evaluation, tuning, and reliability monitoring
Strong familiarity with e-commerce, shopping flows, ads systems, or after-sales workflows
Comfortable writing specs for AI logic, conversational flows, ranking rules, APIs, data pipelines, and front-end configuration tools
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