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Senior AI Engineer I - Agentic AI

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Amex

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Location:
India , Bengaluru Urban ▼

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

As a Senior AI Engineer II – Agentic AI, you will be a core builder responsible for turning complex, ambiguous problems into production-grade agentic systems that operate on real financial data, serve real customers, and meet real regulatory requirements. You will work end to end: shaping solutions with product and design, building and shipping production code, and owning what you deliver after launch. The scope of this role spans customer-facing LLM-powered features, agentic systems that automate financial workflows, and internal AI capabilities that enable other engineers to build with AI safely and efficiently.

Job Responsibility:

  • Design, build, and ship LLM-powered and agentic product features that change how customers manage their finances
  • Build agentic AI systems that reason over context, invoke tools, take real actions, and recover gracefully from failure
  • Architect and implement production-grade RAG pipelines over sensitive financial data, with strict requirements for correctness, auditability, and safety
  • Contribute to shared AI infrastructure, including LLM services, agent orchestration frameworks, and evaluation and monitoring tooling, that scales agentic development across Amex Technology
  • Own the systems you build in production, including reliability, latency, cost, and failure modes
  • Work closely with product and design partners
  • engineers in this role are expected to think in terms of customer outcomes, not just technical execution

Requirements:

  • 5+ years of software engineering experience, including meaningful production experience with LLMs or applied ML systems
  • A track record of shipping AI-powered or agentic systems that real users depend on
  • Strong engineering fundamentals across backend systems, APIs, data pipelines, and cloud infrastructure
  • Hands-on experience with modern LLM tooling and agentic patterns and architectures
  • Fluency with AI-assisted and agentic development workflows
  • Strong sense of ownership and sound technical judgment
  • Comfort operating with ambiguity and turning it into shipped reliable product
  • A strong product mindset and customer orientation

Nice to have:

  • Experience building agentic systems in fintech or other regulated industries
  • Experience as a founding engineer or early technical contributor in high-growth environments
  • Demonstrated ability to ship technically complex systems in regulated contexts that customers actively rely on
  • Meaningful open-source contributions, particularly in AI or developer tooling
What we offer:
  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Additional Information:

Job Posted:
February 21, 2026

Work Type:
Hybrid work
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