Senior Agent (German) Job at Accenture (Dublin)

Senior DACH Wholesale Manager

We are looking for a commercially minded and results-driven Senior Wholesale Man...

Location

United Kingdom , London

Salary:

Not provided

Children Worldwide Fashion C.W.F Retail

Expiration Date

Until further notice

Requirements

5–7+ years of senior level experience in wholesale sales within the fashion or lifestyle industry
Proven track record of managing teams, key accounts and agents (particularly across Germany, Austria, and Switzerland)
Proven track record of developing go-to-market plans/strategies and implementing them to exceed company objectives and sales targets
Strong understanding of the regional retail landscape, consumer behaviours and fashion trends
Native-level German and fluent English
Strong network of UK and DACH wholesale contacts
Experience with premium or luxury fashion is preferred
Strong negotiation, presentation and communication skills
Results-oriented with a proactive, strategic and entrepreneurial mindset
Highly analytical with strong attention to detail and data-driven decision-making

Job Responsibility

Oversee the management of top-tier wholesale partners, department stores and premium independents across the DACH region, whilst still being a point of contact for all wholesale partners in the territories
Conduct regular market visits and strategic meetings to identify opportunities and strengthen partnerships to help drive CWF’s business in the DACH region
Help develop seasonal budgets and business plans for the DACH region and ensure consistent delivery through effective planning and negotiation
Oversee and lead the sales campaigns for the DACH region
Analyse sales data and market trends and share with relevant teams to optimise seasonal budgeting, range planning and sales
Identify new business opportunities to expand the CWF’s and licensed partners’ footprint across DACH
Evaluate and onboard new partners that align with CWF’s and licensed partners’ commercial strategy
Work closely with brand management, customer service, logistics, finance and marketing teams to ensure operational excellence
Provide market feedback to Brand Management to inform product development and go-to-market strategies
Lead and support the Northern Hub sales team members and agents in the DACH region

What we offer

Competitive salary + annual bonus
Employee discount
Private Healthcare
50% of Gym Membership Covered (up to an agreed amount)
International travel opportunities (particularly within the DACH region and to HQ in France)
Travel Costs Support
20 days annual leave + bank holidays
Opportunity to work in a dynamic, growing fashion brand with a global reach
Collaborative and international team culture
Career development and progression opportunities

Fulltime

Customer Service Quality Manager

Hunkemöller’s looking for a Quality Manager for our Customer Service department....

Location

Netherlands , Almere

Salary:

Not provided

Hunkemöller

Expiration Date

Until further notice

Requirements

Has a passion for Customer experience and knows how to inspire others
At least 3 years of experience coaching on senior level within a Customer Service department
Experience in creating end to end Quality programs with long and short term goals
Proactive and flexible attitude, you know when to steer on predefined goals, but also when to adjust them to new situations
Fluent in English and another European language, preferably Dutch or German
Previous experience in managing a team of professionals
Experience in reducing the number of cases by leveraging an (external) bot is a plus/must-have
Experience working with an external Customer Service partner is a plus

Job Responsibility

Developing a complete Quality program from onboarding to improving and monitoring our lovely team of multilingual agents
Contribute to our strategic plan on how to deliver World Class Service in our dynamic Omnichannel environment
Taking ownership in the complete Quality cycle, including management of our coaches
Co-responsible for reducing the number of cases handled by Customer Service by resolving friction points in the customer journey

Fulltime

Senior Offline Sales Manager

Join TUI Airline as our Sr Offline Sales Manager and provide strategic leadershi...

Location

United Kingdom , Luton

Salary:

Not provided

TUI

Expiration Date

January 18, 2026

Requirements

Demonstrated ability to build trust-based relationships with diverse retail partners, from small non-IATA agencies to large retail chains
Understanding of both grassroots VFR networks and broader European retail sales environments, with experience engaging across cultural and linguistic barriers
Network within the VFR travel community, with established success in managing offline retail channels, ideally in a multi-country airline or travel environment
Experience leading commercial teams across multiple geographies, with skill in aligning local market priorities with central commercial strategies
Clear communication abilities to present business cases and strategies to executives and partners, with a solutions-oriented approach to complex challenges
Fluency in English
additional languages (French, German, Arabic, BCS, Spanish, Greek, Turkish) highly valued, with ability and willingness for extensive travel

Job Responsibility

Define and execute the VFR sales growth strategy across priority origin-destination markets, developing value propositions and offers tailored to community-specific travel behaviours
Identify high-potential VFR markets and build dedicated fare structures for diaspora travellers, partnering with local agents and grassroots networks to deepen market penetration
Work with Group Brand & Marketing teams to create culturally resonant campaigns, building brand preference through targeted outreach, sponsorships, and local events in key communities
Lead the commercial strategy for offline sales across Europe, optimising revenue through TUI's owned retail network and independent travel agents
Lead and develop a team of regional specialists, operating effectively in a pan-European matrix environment while sharing best practices across markets
Define and track KPIs for offline sales performance, monitoring market trends and community-based calendar milestones to adapt strategies quickly

What we offer

Attractive remuneration, bonus opportunity, exclusive travel perks & discounts, extensive health & wellbeing support
Flexible working: hybrid or remote working models
Opportunities to upskill, reskill and grow your career. Access the TUI Tech Learning Hub
Participate in our tech communities and collaborate on global projects and teams
Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation and the Sustainable Tech Community

Fulltime

New

Contracts & Rights Coordinator

The Contracts & Rights Coordinators support the Media & Entertainment Content te...

Location

United Kingdom , Leeds

Salary:

30000.00 - 37500.00 GBP / Year

ITV

Expiration Date

January 29, 2026

Requirements

Excellent attention to detail is essential
Strong and effective communication, interpersonal and influencing skills and an ability to build successful working relationships at all levels is a must
Ability to effectively manage competing priorities with a customer service approach
delivers quality even when reacting to changing circumstances
able to monitor own work to ensure it reaches successful completion
and plans ahead, anticipating potential problems
Contracts and data management experience is preferred
ideally in a media and/or legal environment
Ability to develop existing processes to meet the changing needs of the business and to continuously improve and develop understanding of new and innovative technologies
Proficient in using Google Suite e.g. Gmail, Sheets & Docs, Microsoft Office e.g. Excel and Word and workflow tools, such as Trello, Jira

Job Responsibility

Support in the end-to-end process from internal sign-off, preparing and issuing initial drafts of agreements and issuing signature copies of contracts and arranging for prompt signature
Ensure the timely and accurate input, update and maintenance of contracts and rights data into ITV’s systems to reflect new information and to apply updates to existing information
To act as a point of contact for all aspects of contracts and rights queries (internal & external), such as copyright clearance, underlying rights queries, industry and regulatory legislation, terms of trade, talent union and music agreements
Provide accurate and timely visibility of rights availability, including clearance and cost information, across the Media & Entertainment division
Build and maintain relationships with all internal stakeholders and external suppliers, managing enquiries with a first class customer service led approach
Support on ad-hoc projects as they arise and co-ordinate such projects across the Legal & Business Affairs team or ITV as required

What we offer

Flexible working with a range of options
Generous holiday allowance, plus you can buy more
Annual bonus opportunity
Competitive pension contribution
Save as you earn - with an opportunity to buy ITV shares
Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life

Fulltime

New

Senior Contracts & Rights Coordinator

To provide a comprehensive and first-class contracts and rights management servi...

Location

United Kingdom , Leeds

Salary:

37500.00 - 42500.00 GBP / Year

ITV

Expiration Date

January 29, 2026

Requirements

Supervisory skills and the ability to coach, develop and train team members is essential
Excellent attention to detail is essential
Strong and effective communication, interpersonal and influencing skills and an ability to build successful working relationships at all levels is a must
Ability to effectively manage competing priorities with a customer service approach
delivers quality even when reacting to changing circumstances
able to monitor own work to ensure it reaches successful completion
and plans ahead, anticipating potential problems.

Job Responsibility

Line manage, support and develop a team of Contracts & Rights Coordinators
set objectives, monitor team performance and serve as a positive role model embodying ITV values and behaviours
Drive processes efficiency, providing and encouraging creative solutions to advance the productivity of the team and ensure that the team is equipped with the resources required to operate as a successful contracts and rights management team
Manage the end-to-end process from internal sign-off, preparing and issuing initial drafts of agreements and issuing signature copies of contracts and arranging for prompt signature
Ensure all contract requests and enquiries are dealt with using a customer service led approach
Ensure the timely and accurate input, update and maintenance of contracts and rights data into ITV’s systems to reflect new information and to apply updates to existing information
To act as a point of contact for all aspects of contracts and rights queries (internal & external), such as copyright clearance, underlying rights queries, industry and regulatory legislation, terms of trade, talent union and music agreements
Build and maintain relationships with all internal stakeholders and external suppliers, managing enquiries with a first class customer service led approach
Support on ad-hoc projects as they arise and co-ordinate such projects across the Legal & Business Affairs team or ITV as required.

What we offer

Flexible working with a range of options
Generous holiday allowance, plus you can buy more
Annual bonus opportunity
Competitive pension contribution
Save as you earn - with an opportunity to buy ITV shares
Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life

Fulltime

New

Royalty statements Specialist

We’re looking for experienced and passionate Royalty Statement Specialists to jo...

Location

United Kingdom , Manchester

Salary:

28000.00 - 32000.00 GBP / Year

ITV

Expiration Date

January 29, 2026

Requirements

Proven experience in royalty accounting, finance, licensing, publishing, or similar data-heavy reporting roles
Strong proficiency in Excel/Google Sheets (including lookups, pivot tables and complex formulas) with demonstrable data analysis skills
Experience creating detailed royalty statements and/or managing end-to-end royalty payment processes
Ability to interpret contract or legal language relating to rights, payments, licensing or financial obligations

Job Responsibility

Prepare, calculate and issue accurate royalty statements in line with contractual terms, usage data and sales or distribution reports
Review, interpret and apply licensing, publishing and distribution agreements to ensure calculations meet contractual obligations
Collect, validate and reconcile usage data from multiple sources (e.g., sales reports, streaming data, third-party statements) to support robust and accurate reporting
Investigate discrepancies and resolve issues collaboratively with finance, legal, operations, external contributors and suppliers
Maintain and update royalty schedules, databases and records to ensure accuracy, completeness and compliance
Support month-end planning and deadlines by preparing required reports, reconciliations and documentation
Respond to queries from talent, agents, partners and internal teams with clarity and professionalism
Assist with internal and external audits by preparing supporting materials, reconciliations and explanations as required
Contribute to process and system improvements across data handling, reporting workflows and wider team efficiencies
Ensure all reporting activity complies with organisational policies, contractual requirements and industry standards

What we offer

Flexible working with a range of options
Generous holiday allowance, plus you can buy more
Annual bonus opportunity
Competitive pension contribution
Save as you earn - with an opportunity to buy ITV shares
Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life

Fulltime

New

Production Journalist

We are looking for an experienced and multi-skilled Production Journalist to joi...

Location

United Kingdom , Bristol

Salary:

29034.00 - 34326.00 GBP / Year

ITV

Expiration Date

January 21, 2026

Requirements

Fully qualified NCTJ, BJTC or equivalent experience
Working knowledge of Ofcom code, media law and compliance
The ability to generate and develop original ideas and taking a creative approach to storytelling, treatments and production for both on-air and online
Knowledge and understanding of digital platforms and how to tap into new online audiences
Excellent organisational skills and demonstrate the ability to plan multiple stories while prioritising tasks
Strong writing skills for TV and digital
Excellent news judgment
A strong knowledge of the West Country and an awareness of the types of stories that engage our audiences across all platforms

Job Responsibility

Producing bulletins during Good Morning Britain, late and weekend bulletins
Curating our website and planning
Developing an online presence through our website, social media and the ITV West Country regional rail on ITVX
Generating and developing original ideas and taking a creative approach to storytelling, treatments and production for both on-air and online
Planning multiple stories while prioritising tasks
Working to tight deadlines and staying calm and approachable under pressure
Working long and unsociable hours at short notice
Travel to district offices or to work in other news operations as well as attending relevant forums, development sessions and meetings off site

What we offer

Flexible working with a range of options
Generous holiday allowance, plus you can buy more
Annual bonus opportunity
Competitive pension contribution
Save as you earn - with an opportunity to buy ITV shares
Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life

Fulltime

!

New

Direct Payment Specialist

We are looking for an enthusiastic and proactive individual to join our Adult Su...

Location

United Kingdom , Gloucester

Salary:

33143.00 - 36363.00 GBP / Year

Gloucestershire County Council

Expiration Date

February 05, 2026

Requirements

Flexible and adaptable in practice
professionally curious
maintain a high level of confidentiality
self-motivated
pragmatic
resilient
financial acumen to achieve solutions within a pre-set budget
confident communicator
ability to travel throughout the county and carry out appointments with vulnerable adults

Job Responsibility

Provide expert advice on Direct Payments to eligible individuals across Gloucestershire
support a range of professionals to promote Direct Payments as a choice
help customers setting up the direct payment arrangement
liaise with customers, care management and other stakeholders to resolve issues and provide information and advice
contribute to the maintaining of accurate records of staff and the people who use our service, in electronic format

What we offer

25.5 days annual leave rising to 30.5 days after 5 years’ service, plus bank holidays
Access to the Local Government Pension Scheme
Access to training and workshops
Clear career progression pathways
Staff discount scheme
Access to Employee Assistance Programme (EAP)
GCC’s Cycle to Work Scheme
Links to employee networks such as Prism (LGBT+) network and the Young Employees Network
Gloucestershire Salary Sacrifice Green Car Scheme

Fulltime

Senior Agent (German)

Accenture

Location:
Ireland , Dublin

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 16, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Location:Ireland , Dublin

Category:Customer Service

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Job Description:

Job Responsibility:

Requirements:

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Looking for more opportunities? Search for other job offers that match your skills and interests.

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Job Posted:
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