Senior Agent (German) Job at Accenture (Dublin)

New

Program & Project Management Lead Global Operations Excellence

You will lead the AI and Efficiency transformation within Customer Service, driv...

Location

Germany , Berlin; Verl

Salary:

Not provided

Parking Network B.V.

Expiration Date

April 05, 2026

Requirements

Master’s degree in Business Administration, Economics, Industrial Engineering, or related field
7+ years of experience in project and program management in Financial Services, Fintech, or Operations
A strong senior leadership profile with the ability to inspire, develop, and effectively steer teams of AI Program and Project Managers
Proven expertise in automation, AI‑driven initiatives, and efficiency‑focused transformation programs
Proven track record of implementing and scaling AI in operations with verifiable cost savings and sustained productivity gains
Strategic clarity, high ownership, and the gravitas to bring structure, focus, and confidence to complex challenges
Sustained authority in governance, stakeholder management, and budget/resource steering
Ability to navigate complex organizational setups and align diverse stakeholders
High ownership and accountability for business impact and proven expertise in automation, AI-driven and operational efficiency projects
Fluent in English and German (C1 level)

Job Responsibility

Lead and develop the Operations Project & Program Management team, ensuring role clarity, professional growth, and high-quality delivery across all initiatives
Drive and oversee our AI‑powered transformation in Operations with a clear focus on realizing efficiency targets
Own budget and resource planning, prioritization, and reporting – including AI business case development and monitoring of progress tracking and KPI achievement
Hold accountability for overall AI & Efficiency program performance, ensuring alignment across Business Units, and empowering Program Managers to deliver measurable results.
Lead Project Managers in structuring, prioritizing, and steering large-scale AI projects in Customer Service and across cross-functional teams.
Ensure effective information flow and stakeholder alignment by consolidating updates, preparing decision-ready insights, and representing Operation´s perspective in key steering committees (e.g. Voicebot, Agentic AI).
Shape Riverty’s future Customer Service as part of the Senior Ops Leadership Team

Fulltime

Senior Product Manager

Temp-staffing agencies move fast, but their software doesn't. Dispatchers drown ...

Location

Salary:

Not provided

zvoove Group GmbH

Expiration Date

Until further notice

Requirements

Proven track record shipping LLM-powered features (e.g. chatbots, AI agents, semantic search)
Strong collaboration with Engineering and AI/ML teams
Solid understanding of prompting, data quality, and modern AI architecture
Hands-on prototyping with AI tools and APIs
Bias for action — ship, measure, iterate quickly
Comfortable testing assumptions and learning fast
Experience working with complex or legacy systems
Regular interaction with real users and customers
Ability to turn feature requests into validated problems and solutions
Very good German skills (minimum C1 Level) for direct customer interaction

Job Responsibility

Build conversational interfaces for natural interaction with ERP data
Design and ship workflow automations to eliminate manual steps in core staffing processes
Validate and prioritize AI use cases based on real customer and business impact
Define and track KPIs to measure AI effectiveness across the product
Act as an AI thought partner to other Product Managers
You balance fast execution with continuous discovery through customer feedback and usage data

What we offer

Collaboration in an empathetic and appreciative team
You can apply your knowledge and personal strengths, gain further qualifications and develop yourself
You start with a structured onboarding process and learn on the job, in training courses or in informal learning formats in interdisciplinary and international teams
You have the opportunity to participate in the advantages of our hybrid work concept, which includes working in the office, home office, mobile work and workation
agile working methods are a matter of course
A wide range of benefits, e.g. pension provision, health management – right through to employee discounts
Well-behaved dogs are welcome at all locations

Fulltime

Senior DACH Wholesale Manager

We are looking for a commercially minded and results-driven Senior Wholesale Man...

Location

United Kingdom , London

Salary:

Not provided

Children Worldwide Fashion C.W.F Retail

Expiration Date

Until further notice

Requirements

5–7+ years of senior level experience in wholesale sales within the fashion or lifestyle industry
Proven track record of managing teams, key accounts and agents (particularly across Germany, Austria, and Switzerland)
Proven track record of developing go-to-market plans/strategies and implementing them to exceed company objectives and sales targets
Strong understanding of the regional retail landscape, consumer behaviours and fashion trends
Native-level German and fluent English
Strong network of UK and DACH wholesale contacts
Experience with premium or luxury fashion is preferred
Strong negotiation, presentation and communication skills
Results-oriented with a proactive, strategic and entrepreneurial mindset
Highly analytical with strong attention to detail and data-driven decision-making

Job Responsibility

Oversee the management of top-tier wholesale partners, department stores and premium independents across the DACH region, whilst still being a point of contact for all wholesale partners in the territories
Conduct regular market visits and strategic meetings to identify opportunities and strengthen partnerships to help drive CWF’s business in the DACH region
Help develop seasonal budgets and business plans for the DACH region and ensure consistent delivery through effective planning and negotiation
Oversee and lead the sales campaigns for the DACH region
Analyse sales data and market trends and share with relevant teams to optimise seasonal budgeting, range planning and sales
Identify new business opportunities to expand the CWF’s and licensed partners’ footprint across DACH
Evaluate and onboard new partners that align with CWF’s and licensed partners’ commercial strategy
Work closely with brand management, customer service, logistics, finance and marketing teams to ensure operational excellence
Provide market feedback to Brand Management to inform product development and go-to-market strategies
Lead and support the Northern Hub sales team members and agents in the DACH region

What we offer

Competitive salary + annual bonus
Employee discount
Private Healthcare
50% of Gym Membership Covered (up to an agreed amount)
International travel opportunities (particularly within the DACH region and to HQ in France)
Travel Costs Support
20 days annual leave + bank holidays
Opportunity to work in a dynamic, growing fashion brand with a global reach
Collaborative and international team culture
Career development and progression opportunities

Fulltime

Vp / director - senior originator - corporate and leveraged finance

With its Corporate and Leveraged Finance (CLF) business line Crédit Agricole CIB...

Location

Germany , Frankfurt

Salary:

Not provided

Crédit Agricole

Expiration Date

Until further notice

Requirements

Postgraduate degree – MA/MSc/PhD/Doctorate or equivalent
Graduate Degree in Business administration, economics, finance, accounting or related field
Minimum 7 years of experience within an Acquisition Finance/Structured Finance/Corporate Finance division of a corporate and investment bank and/or debt advisory
Significant experience in: Syndicated loan origination process
Structuring, negotiating and documenting syndicated credit facilities
Preparation and presentation of credit files, incl. management of internal credit process
Good understanding of other investment banking products (such as M&A, ECM, capital markets products, securitization)
Strong analytical and credit analysis skills (incl. financial modelling)
Strong oral and written communication skills including the ability to work across all levels of an international organization
Willing to simultaneously work under pressure on several transactions with different priorities and tight project deadlines

Job Responsibility

Actively originate and structure new transactions within the CLF-Corporates scope and execute these transactions independently
Establish strong working relationships with the CLF (Origination) and DAR (Syndicate and Sales) teams, senior bankers and other business lines for a seamless and successful origination process
but also outside the bank, notably with clients
Generate ideas and prepare (acquisition) financing pitches including structuring and pricing in close collaboration with the other business lines of the bank (DAR, DCM, ECM, GIB, Rating Advisory) and also with the other product lines within CLF (LBO and telecoms)
Participate in client meetings with senior bankers and other business lines
Maintain close relationships with legal and debt advisors and other banks in the region
Lead the drafting/negotiation of mandate and commitment papers (particularly term sheets) and negotiate the loan documentation with the client and/or lawyer (coordinator / doc agent roles)
Run alongside DAR Syndicate and sales teams the syndication process (including preparation of marketing materials and managing of Q&A process)
Lead and review the drafting of CLF requests (risk analysis, sector analysis, transaction structure, development of bank cases and sensitivity cases, etc.) and coordinate the
Review financial models, if and where relevant, with a particular focus on cash flow analysis and financial projections, incl. the assessment of clients’ (rating based) debt capacity and identification of ideal financing structures

Fulltime

Senior Solutions Engineer

Become a trusted technical advisor, helping customers adopt and successfully dep...

Location

Salary:

Not provided

AtScale

Expiration Date

Until further notice

Requirements

5+ years of experience in pre-sales / solutions engineering roles within the AI/BI space
Highly dependable, energetic team player with a positive attitude and strong organization and time-management skills
Solid hands-on knowledge of SQL, database fundamentals, cloud data warehouses, Kubernetes, Data Modelling, Generative AI and Agentic AI
Experience with one or more of Database: Snowflake, Databricks, Big Query, Redshift, Synaps
Experience with one or more of BI and Analytics tools: Tableau, Power BI, Excel, SAP BusinessObjects, Microstrategy, Looker, Jupyter
Experience with one or more of Gen AI, Agentic AI: MCP Server, Cursor, Claude, Cortex, Gemini, Genie, chatGPT
Experience with one or more of Semantic Layers: MS SSAS, IBM Cognos, Powerbi.com, Microstrategy
Bachelor’s degree in Computer Science or a related field preferred
Willingness to travel up to 35%
Fluent English is required

Job Responsibility

Engage customers from technical teams to C-level to uncover needs, strategize solutions, and connect use cases to AtScale capabilities for clear business impact
Drive the technical sales cycle from discovery to post-sales, ensuring executive and technical alignment across accounts
Create excitement through high-impact presentations, demos, and workshops
Drive impactful PoCs from start to finish: set up, create semantic models, and validate outcomes generative AI, Agents or BI Tools
Give the customer teams the tools they need to get to expert level in AtScale
Use the field feedback to steer product development and ensure successful customers
Stay current on the competitive landscape and emerging tech to ensure superior technical positioning and differentiated value

What we offer

Competitive compensation, including equity
Flexible, remote-friendly work environment with a strong culture of ownership and trust
Unlimited PTO and competitive benefits
The opportunity to directly shape AtScale’s growth by working with the team that powers our next phase

Senior Cloud Solution Architecture (CSA) - Cloud and AI Apps

The International Customer Success Organization (iCSU) mission is to incubate, d...

Location

United Kingdom , Multiple Locations

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND solid experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
Languages: Business fluency in English, at least one additional languages German, Italian, Spanish is required
Proven experience architecting and implementing enterprise-grade cloud-native solutions with AI capabilities – preferably pre-existing knowledge of Azure
Proven experience implementing cloud-native applications in Python or .NET with generative AI capabilities
Solid experience in any of the following: Azure AI Foundry (Models, Agent Service, Semantic Kernel, Search, ML, SDK)
Copilot Studio
AppPlat/Containers/Serverless (App Service, AKS, ACA, ARO, Functions)
Azure Integration Service (APIM, Logic Apps)
DevOps (CI/CD, Azure DevOps, DevSecOps)
GitHub (Copilot, Enterprise, Adv Security, Actions, Codespaces)

Job Responsibility

Engage with customer IT and business leaders to understand their application, data, and AI priorities, and design secure, scalable solutions that drive business value and customer satisfaction
Lead technical engagements across architecture design, Proof of Concepts (POCs), and Minimum Viable Products (MVPs) to accelerate adoption of Azure AI, App Services, GitHub, and data platforms
Own the end-to-end technical delivery results, ensuring completeness and accuracy of consumption and customer success plans in collaboration with the CSAM
Drive next best actions and generate incremental pipeline from each engagement, aligning with Unified Enterprise Support (ES) priorities
Deliver repeatable intellectual property (IP) and contribute to centralized IP development to accelerate deployment and achieve targeted outcomes
Provide delivery oversight and escalation support for key Factory engagements across AI and App Innovation projects
Lead the health, resiliency, security, and optimization of mission-critical workloads, ensuring readiness for production-scale AI use cases
Act as the Voice of the Customer by sharing insights and feedback with engineering teams to influence product improvements and remove adoption blockers
Support customer skilling through technical workshops, readiness activities, and recommendations that ensure solution performance, maintainability, and reliability
Maintain deep technical expertise and stay current with Azure, AI, GitHub, and cloud-native development trends, while contributing to internal and external technical communities

Fulltime

Senior Cloud Solution Architect - M365 Copilot

With more than 45,000 employees and partners worldwide, the Customer Experience ...

Location

Germany , Multiple Locations

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND extensive, senior‑level experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
OR Master’s Degree in Computer Science, Information Technology, Engineering, Business, or related field AND advanced experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting
OR equivalent experience
Significant experience working in a customer‑facing role (e.g., internal and/or external)
Proven experience leading complex technical projects
Technical Certification in Cloud (e.g., Microsoft 365 Certified: Administrator Expert, Azure, Amazon Web Services, Google, security certifications)
Excellent verbal and written communication, analytical and presentation skills in German as well as English

Job Responsibility

Be a trusted advisor and drive business value through AI Transformation: Create business value by translating customer challenges into actionable solutions aligned to high ROI customer outcomes. Ensure a seamless, connected experience that fosters satisfaction, loyalty, and long-term value
Drive Customer Success: Lead architectural design, engaging with business and technical decision makers to drive intent and enable sustained usage of Copilot Chat, Agents, and M365 Copilot, securing long-term customer success and renewal
Leverage Agentic AI: Use Copilot prompt engineering and Agent-building expertise to drive AI at scale
Explore growth opportunities: Partner with technical and sales teams to identify opportunities and develop tailored solutions to drive expansion and business value realization
Accelerate Customer AI Transformation Journey: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use, and learn from others to help accelerate your customer’s AI transformation journey
Embrace a growth mindset: Act as the voice of the customer by proactively sharing insights, feedback, and success stories to inform internal strategy and execution
Learn-it-all: Demonstrate a self-learner mindset through continuous, self-directed learning in areas such as Copilot Chat, Agents, M365 Copilot, business value realization, and adoption and change management. Build and maintain technical readiness aligned to Customer Success Unit (CSU) priorities and corporate initiatives

Fulltime

New

Team Lead Brand Development

Act as the strategic and operational engine of brand marketing by owning the imp...

Location

Germany , Berlin

Salary:

Not provided

AUTO1 Group

Expiration Date

Until further notice

Requirements

5+ years’ experience in brand and marketing management or as a brand and marketing strategist on the agency or brand side
Proven track record of managing projects, setting up processes and timelines and enabling teams to implement them
Experience in developing and presenting the strategic basis and considerations of brand and marketing projects
Hands-on familiarity with AI-powered tools (e.g., GPTs, agentic AI)
a passion for innovating and scaling creative processes through technology
The necessary cross-functional expertise to collaborate effectively with brand design, strategists, media teams, customer journey, etc.
Strategic mindset with a knack for operational excellence, comfortable making decisions, prioritizing projects, and driving process improvement
Excellent communication, collaboration, and stakeholder management skills
ability to inspire and challenge both internal and external partners
Native-level or fluent English

Job Responsibility

Guide and support internal teams and external partners (design, content, UX, and more) to implement new branding, campaigns, and tangible brand assets, acting as a subject matter expert and with end-to-end responsibility
Raise the quality of project management and comms strategy and help your team to present them concisely and effectively to upper management
Independently develop, execute, and refine processes for regular audits and systemic optimization of every critical brand touchpoint
Act as the senior interface between central strategy and in-market teams, taking the lead in ensuring campaigns and brand assets are locally relevant, optimally adapted, and culturally resonant
Develop a Brand Marketing Team of committed and driven members with diverse experience levels that delivers high quality output on a consistently reliable basis
Scale your team by hiring talented new colleagues and collaborate constructively with our Recruiting Department
Develop a comprehensive feedback culture that enables all team members to identify their most important development areas
Ensure close, effective coordination with Brand Strategy & Insights, Content Production, Copywriting, and Customer Acquisition, delivering fully integrated and aligned brand experiences across markets and channels
Act as the senior “brand police,” responsible for full compliance in look, feel, messaging, and behavior throughout the customer journey
Take full ownership of budgets and resource allocation for all local activations, agency partners, brand ambassadors, and third-party vendors, with responsibility for delivering optimal ROI

What we offer

30 days of vacation
International teams
Dedicated education budget for online courses, conferences and training
Purchase discount for your next car

Senior Agent (German)

Accenture

Location:
Ireland , Dublin

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 16, 2026

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