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Senior Affiliate Account Manager

United States, Chicago Employment contract 65000.00 USD / Year · Job Posted June 30, 2026
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Job Description

This is a fantastic opportunity for a confident and motivated individual to play an integral role in the fast paced and rewarding environment of account management. If you are enthusiastic about affiliate marketing, this is a great chance to further develop your program management skills and gain valuable experience while working with a wide range of brands on the network in the US. As an Account Manager, you will take on full management of affiliate programs within the business, providing a wide scope of services to clients. You will act as the main point of contact for assigned accounts, implementing affiliate strategies to continually grow and optimize your portfolio. Based on qualifications and experience, we will consider candidates for a Senior Affiliate Account Manager position.

Job Responsibility

  • Assume ownership and serve as the primary point of contact for all assigned clients, providing training, guidance, and ongoing support in line with each client’s agreed service level.
  • Develop a deep understanding of all assigned accounts to produce, present and deliver program strategies to meet client’s objectives and goals.
  • Familiarize yourself with industry trends and Awin products to inform program management, while keeping your client informed of relevant information.
  • Proactively recruit new affiliates across the portfolio and project manage affiliate migrations in collaboration with clients and publisher team and build a working relationship with top 50 affiliates on network.
  • Work independently to produce all necessary account management documentation and deliver reports on assigned programs.
  • Regularly leverage & utilize advanced platforms, (i.e. Tableau, SimilarWeb, etc) to produce insightful reports and analyses for assigned clients and in support of wider network activities.
  • Take a proactive approach in solving issues with assigned clients, escalating issues and sharing updates to the appropriate team level when necessary.
  • Communicate effectively and professionally with clients, publishers, vendors and internal teams via email, phone and face-to-face.
  • Attend appropriate client and networking events to enhance client and publisher relationship development.

Requirements

  • Minimum 2+ years’ account management experience with a strong understanding of the affiliate marketing industry, including commission models, tracking solutions and various affiliate types.
  • Excellent written and verbal communication skills.
  • Strong time management skills with the ability to be flexible and manage multiple projects simultaneously in a fast paced environment.
  • Committed to growing programs and providing excellent client service to deliver high levels of client satisfaction to ensure retention.
  • Fast learner with strong team orientation and a positive, can-do attitude.
  • Proficiency with MS Office suite, specifically Excel, PowerBI, Tableau and willingness to learn new technology systems.

What we offer

  • Flexi-Week: four-day Flexi-Week (with one lighter or completely disconnected day per week) at full pay, with no reduction to annual holiday allowance
  • Flexi-Office: international culture and flexibility through hybrid working model
  • Work Expense Contribution & Remote Working Furniture: monthly allowance to cover part of running costs, furniture package
  • Medical & Life Insurance: comprehensive health, vision, and dental coverage, life insurance protection
  • 401(k): regular contributions to support long-term retirement savings
  • Paid Vacation & Time Off: competitive personal time off, sick days, various paid special leaves, maternity/paternity leaves
  • health and wellbeing initiatives
  • learning and development via Awin Academy
  • peer-to-peer recognition programmes
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