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Must be able to articulate requirements from both the technical & business user perspectives
Effectively communicates with the development team, and product owners/manager to analyze the needs of technical requirements
Analyzes and assesses requirements to identify upstream and downstream systems and process impacts to proactively communicate impacts, risks, and solutions to all cross-functional teams
Manages requirements traceability and tracks requirements status throughout the project/sprints
Develops user manuals associated with the applications and conduct user training as needed
Partners with the solutions (technical team) to understand the feasibility of requirements & how they would function
Proposes best practice–based solution approaches for business requirements, rooted in the capabilities of Adobe Experience Manager
Analyzes integrated end-user functionality into requirements for content management and external data providers
Supports backlog prioritization by understanding dependencies across requirements and epics
Suggests areas for improvement in internal processes and provides possible solutions
Contributes to the development of test scenarios/test cases and testing activities necessary to achieve quality and complete system implementations
Ensures a smooth transition from Project to Support with necessary documentation
Constant communication between the client, project manager, and tech team
Documentation – This person will be responsible for documenting, and ensuring that all project-related information is accessible and up-to-date for all stakeholders
Gather and Analyze Requirements: Requirement gathering and issue tracking, ensuring that every client's voice is heard and documented effectively
Requirements
4-6 years of experience working with technical teams and solving requirements
Confident approach to business and technical requirement gathering including workshops
Must be able to lead & guide user flows & share with teams
Must have worked on large-scale implementations on Adobe Experience Manager, including Enterprise DAM projects on AEM Assets
Must be familiar with usage of an AEM Assets Enterprise DAM through integrations for asset distribution and intake
Must have experience with metadata and taxonomy management including content migration for digital assets in AEM
Must have worked with Adobe Dynamic Media and its advanced features like Smart Crop
Must be proficient in content operation processes, including governance, migration, and permission models
Hands-on experience in work management and business processes with Adobe Workfront is a plus
Familiarity with modern authoring approaches in AEM including Universal Editor for Edge Delivery Services is a plus
Experience with solutions of the broader Adobe Experience Cloud is a plus
Adobe Certified AEM Assets Digital Librarian Professional certification is a plus
Adobe Certified AEM Business Practitioner Expert certification is a plus
Nice to have
Hands-on experience in work management and business processes with Adobe Workfront is a plus
Familiarity with modern authoring approaches in AEM including Universal Editor for Edge Delivery Services is a plus
Experience with solutions of the broader Adobe Experience Cloud is a plus
Adobe Certified AEM Assets Digital Librarian Professional certification is a plus
Adobe Certified AEM Business Practitioner Expert certification is a plus
What we offer
Comprehensive insurance plan (Gold, Silver, or Bronze) with employer contribution up to 80%
Dialogue via Sun Life virtual healthcare services
Employee and Family Assistance Program
Complete mental health support program
$500 Personal Spending Account
Retirement plan with 100% RRSP match through DPSP up to 4%