Senior Advisor, Program Quality & Service Assurance

We are seeking a senior, hands-on delivery leader to serve as the program’s end‑to‑end Quality, Service Maturity, and Operations Assurance authority across a large-scale, multi-domain systems integration program. This role is accountable not only for how solutions are planned, built, and released — but for how they perform, are supported, and continuously improved in production. The Senior Advisor, Program Quality & Service Assurance partners with Program Leadership, Engineering, Operations, and the PMO to ensure quality and maturity are embedded across the entire service lifecycle, from design through sustained operations. This is not a traditional QA or audit role. The successful candidate will operate as an embedded program leader, actively shaping delivery and operational practices, intervening when risk emerges, and driving continuous improvement across applications, data platforms, IoT and sensor integrations, and a large multi‑vendor ecosystem.