Senior Adoption Programs Manager Job at Ironclad (San Francisco)

Senior Manager, AI Adoption & Workforce Transformation

Senior Manager, AI Adoption & Workforce Transformation – plays a critical role i...

Location

India , Mumbai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Master’s Degree in Business, Communications, Psychology, Learning, Design, or related field
8–12 years of experience in change management, transformation, learning, or consulting roles
Strong experience in organizational change, transformation, or workforce enablement
Ability to facilitate senior-level workshops and drive strategic discussions
Exceptional storytelling and communication skills
Experience designing and delivering learning or adoption programs
Strong stakeholder management across business and technology teams
Ability to translate emerging technologies (especially AI) into business value
High adaptability in fast-paced, ambiguous environments
Experience in industry, consulting or large-scale enterprise transformation is a plus

Job Responsibility

Lead client engagements focused on reimagining work, identifying opportunities to redesign roles, workflows, and operating models using agentic AI
Design and implement comprehensive adoption strategies to embed AI tools into daily workflows, ensuring sustained behaviour change and measurable impact
Facilitate workshops and working sessions to help clients rethink how work gets done — shifting from task-based execution to AI-augmented, outcome-driven models
Translate complex AI capabilities into clear, compelling narratives for business leaders and employees, enabling understanding and buy-in
Develop and deliver training, enablement programs, and experiential learning journeys to equip employees with the skills needed for the future of work
Lead large-scale transformation initiatives across multiple stakeholders, ensuring alignment, momentum, and delivery of business outcomes
Continuously refine methodologies, frameworks, and playbooks for workforce transformation and AI adoption

Fulltime

Senior Manager, Partner Programs

The Partner Programs team empowers accommodation partners to accelerate their bu...

Location

Thailand , Bangkok

Salary:

Not provided

Agoda

Expiration Date

Until further notice

Requirements

7+ years’ experience in strategy, business development, consulting, or product/program management in tech, travel, or high-growth environments
Proven track record of leading cross-functional initiatives and delivering business results
Strong analytical and strategic thinking skills
experience with data-driven decision making
Excellent communication and stakeholder management abilities
Bachelor’s degree in a quantitative, business, or engineering field
MBA or advanced degree preferred
Proficiency in English
experience with SQL, Tableau, and advanced Excel is a must
Entrepreneurial mindset, intellectual curiosity, and a passion for driving impact in a fast-paced, multicultural environment

Job Responsibility

Initiate and Incubate Programs: Identify unmet partner needs through market research, competitor benchmarking, and stakeholder feedback
Build business cases and pitch high-level program designs to leadership
Incubate MVPs with Supply Products, iterate, and pilot in key markets
Design Efficient Processes: Develop and refine activation, escalation, and deactivation processes in collaboration with Supply Operations and other teams
Establish and monitor SLAs to ensure efficiency and ROI
Drive continuous process improvement
Drive Product Milestones: Partner with Product to define features, prioritize based on impact, and align on delivery milestones
Propose interim solutions when needed, and advocate for long-term product investments
Scale Programs Globally: Develop KPIs and success metrics for each program
Ensure readiness for market launches, including compliance and training

What we offer

Competitive compensation and benefits, with full relocation support to vibrant Bangkok
Work alongside a diverse, multinational team at our global HQ
Lead high-visibility projects from ideation to global rollout
Clear pathways for career growth and leadership development

Fulltime

Senior Program Manager, AI Adoption Strategy & Delivery

Bentley Systems is seeking a Senior Program Manager to play a key role in shapin...

Location

United States

Salary:

Not provided

Bentley Systems

Expiration Date

Until further notice

Requirements

10+ years of proven experience in a role focused on change or program management within a large, complex organization
A strong track record of executing large-scale, cross-functional programs, with a focus on communication and stakeholder management
Experience driving the adoption of new, transformative technology (AI experience is a plus) using established change management frameworks
Excellent ability to communicate complex ideas simply and persuasively to a diverse audience
A genuine desire to learn about the different ways people work across the company and experience leading with listening to understand the unique needs of different global teams
Proven ability to build trust and credibility with a wide range of stakeholders, operating effectively through influence rather than direct authority

Job Responsibility

Design and run a multi-faceted program to drive the adoption of Bentley’s selected AI tools with direct accountability for the fulfilment of key corporate AI adoption OKRs
Deliver upskilling programs within business functions to accelerate the company's transformation to AI-first practices through training, workshops, and showcases
Build and sustain community and champion networks that prompt the grass-roots adoption of Bentley’s selected AI toolset and create a culture of curiosity, experimentation, and support
Act as the voice of the business by translating organizational needs, workflows, and cultural realities into insights that shape the AI roadmap and tool selection
Partner with the digital workplace function on enablement that reflects current tool capability and feeds tool decisions back from the field
Contribute to vendor strategy and tool evaluation, including how external AI partners and consultancies are leveraged at Bentley
Build deep, trust-based relationships across business units to understand how teams operate and where AI fits naturally
Operate as part of a cross-functional team co-accountable to shared OKRs, including the CIO, CHRO, Digital Workplace Tool leads, Enterprise Architecture, and AI Engineering teams

What we offer

A great Team and culture
An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction
An attractive salary and benefits package
A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups
A company committed to making a real difference by advancing the world’s infrastructure for better quality of life

Fulltime

Senior Manager, Global GSI Programs & Operations

AMD is seeking a highly capable and execution-focused Senior Manager, Strategic ...

Location

United States , Austin

Salary:

143440.00 - 215160.00 USD / Year

AMD

Expiration Date

Until further notice

Requirements

Strong program and project leadership experience
Deep understanding of partnership ecosystems including GSIs, ISVs, and/or Systems Integrators
Deep experience in sales operations, business operations, strategic planning, or partner program management within large technology organizations
Builder mentality with the ability to create frameworks, processes, and operating models from scratch
Strong business acumen and understanding of partner and sales motions, pipeline management, and governance rhythms
Ability to independently identify problems, propose solutions, and drive execution with minimal direction
Outstanding written, verbal, and visual communication skills
Creative and analytical mindset with the ability to synthesize complex information into clear recommendations
Strong listening skills and high emotional intelligence
Strong executive communication skills

Job Responsibility

Lead multiple high-priority strategic GSI partner programs from concept through execution
Build scalable program frameworks, success metrics, governance models, and execution plans
Partner with leadership to identify strategic opportunities, operational gaps, and process improvement initiatives
Drive program accountability, milestone tracking, and executive visibility across initiatives
Support partner sales cadence activities including pipeline reviews, governance calls, forecast discussions, and business planning sessions
Develop operational dashboards, metrics, and reporting to provide visibility into business performance
Analyze pipeline, partner, and program performance data to generate actionable business insights
Partner with Finance and Sales leadership to improve planning rigor, forecasting, and investment prioritization
Act as a central connector across Sales, Product, Marketing, Finance, Operations, and Business Units
Drive alignment across cross-functional stakeholders to ensure timely execution of key deliverables

What we offer

Benefits offered are described: AMD benefits at a glance

Fulltime

Senior Manager, CX Operations & Programs

As the Senior Manager of Operations & Programs within Customer Experience (CX), ...

Location

United States; Canada

Salary:

134000.00 - 194000.00 USD; CAD / Year

1Password

Expiration Date

Until further notice

Requirements

8+ years of experience in Customer Experience, Customer Success, Support Operations, Implementation Operations, or related operational leadership roles
3+ years leading managers and building high-performing teams
Experience in a SaaS or technology organization
Demonstrated experience designing and scaling operational programs within customer-facing organizations
Strong background in PMO leadership, including portfolio governance, prioritization frameworks, risk management, and structured initiative delivery across multiple teams
Experience managing managers, including setting performance expectations, driving accountability, and supporting leadership development
Proven ability to lead complex, cross-functional initiatives across CX, Product, GTM, Revenue Operations, and technical teams
Experience shaping CX systems and tooling strategy in partnership with technical stakeholders, including defining requirements, prioritizing enhancements, and driving adoption at scale
Strong business and financial acumen, with experience contributing to budget planning, headcount modeling, and investment prioritization
Experience establishing reporting frameworks, leadership cadences, and operational planning processes that enable executive decision-making

Job Responsibility

Establish and maintain CX operating cadence
Lead and grow a high-performing CX Operations & Programs team
Drive operational excellence across Support, CS, and Implementation
Lead major cross-functional initiatives
Own system & tooling strategy for CX
Enhance data-driven decision making
Champion organizational readiness & change management
Stay ahead of industry trends

What we offer

Health benefits
Dental benefits
401k/RRSP
Generous paid time off
Equity grant
Participation in incentive programs
Maternity and parental leave top-up programs
RSU program for most employees
Retirement matching program
Free 1Password account

Fulltime

Application Support Group Manager - Senior Vice President

As an Apps Support Group Manager, you will be responsible for the stability and ...

Location

India , Chennai, Tamil Nadu; Pune, Maharashtra

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

15+ years in Enterprise Application Production Support with 5+ years in a strategic role
Experience with financial systems is preferred
Expert-level knowledge of IT Service Management (ITSM) practices, including Incident, Problem, Change, and Configuration Management
Proven track record in driving stability, resiliency, and automation initiatives
In-depth knowledge of enterprise monitoring, observability, and log aggregation tools such as ITRS Geneos, AppDynamics, Grafana, Open Telemetry, Splunk, and ELK
Exceptional ability to influence and direct cross-functional teams in a global organization
Executive-level written and verbal communication skills, with the ability to distill complex technical issues into clear business impact for a senior audience
Significant hands-on experience with a distributed technology stack: Core Languages/Platforms: Java, Unix/Linux
Databases: SQL (Oracle), NoSQL (MongoDB)
Containerization platforms such as OpenShift, Kubernetes

Job Responsibility

Apply in-depth understanding of the business impact of technical contributions
Strong commercial awareness is a necessity
Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions
Excellent communication skills required in order to negotiate internally, often at a senior level
Lead the resolution of critical incidents, managing senior escalations and effectively communicating to senior stakeholders
Drive comprehensive post-mortems and root cause analysis to prevent problem recurrence
Manage vendor relationships and oversee offshore managed services
Improve service levels for end-users by maximizing operational efficiency and strengthening incident, problem, and knowledge management processes
Guide development teams on improvements to application stability and supportability
Formulate and implement a framework for managing application capacity, throughput, and latency

Fulltime

Senior Manager - Cyber Security and Compliance

We are looking for an experienced cybersecurity leader to guide security strateg...

Location

United States , New York

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

3+ years of experience in cybersecurity, information security leadership, compliance, or a closely related function
Demonstrated ability to build security roadmaps, risk management plans, and governance frameworks tied to business objectives
Experience presenting security strategy, metrics, and investment recommendations to executive leadership
Strong understanding of security architecture principles, risk mitigation methods, and performance measurement practices
Ability to manage both strategic initiatives and hands-on operational priorities in a fast-paced environment
Familiarity with technologies or environments such as Amazon Simple Queue Service (SQS), Ada, Blockchain, LAMP Stack, and React.js
Excellent communication skills with the ability to influence stakeholders across technical and non-technical teams

Job Responsibility

Create and evolve a long-range cybersecurity strategy that supports organizational goals and anticipated business needs
Lead enterprise risk reviews on a recurring basis, identify the most critical exposures, and develop prioritized remediation approaches
Set the direction for security architecture by defining target-state capabilities and mapping phased adoption plans
Develop meaningful security measurements and reporting tools that provide leadership with clear visibility into performance and risk posture
Prepare and deliver recommendations to senior stakeholders, translating security priorities into business value, investment rationale, and actionable plans
Manage competing priorities by balancing strategic security programs with immediate operational and compliance requirements
Oversee annual security budget planning, including resource forecasting and justification for technology, staffing, and program investments

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

New

Sr Channel Planning & Programs Manager | Micro Business & Fiber

The Sr. Channel Planning & Programs Manager, Micro & Fiber leads the enablement ...

Location

United States , Frisco

Salary:

107200.00 - 193300.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
7+ years of progressive experience in sales operations, channel strategy, program management, or sales enablement (Required)
Demonstrated experience leading teams of program managers or comparable direct reports, with direct accountability for outcomes (Required)
Proven track record managing a concurrent portfolio of cross-functional programs across Sales, Operations, Technology, HR, Legal, and Finance (Required)
Hands-on experience managing vendor relationships, tool licensing negotiations, and third-party partner integrations (Required)
Experience managing or integrating third-party labor, external sales forces, or JV partners into internal systems and standards
Wireless, telecom, or technology industry sales experience
Experience building or scaling sales channel enablement programs, including programs supporting third-party or indirect labor models
Familiarity with Fiber, broadband, or door-to-door (D2D) sales channel operations
Background in deal desk design, structured crediting policies, or sales compensation program execution

Job Responsibility

Own the full enablement lifecycle for the assigned channel (Micro Business or Fiber) — including onboarding, field readiness, tools adoption, and sales program execution — translating channel strategy into measurable operational outcomes
Lead a team of senior program managers with direct accountability for the results they produce
coach, develop, and hold the team to clear performance standards
Manage an active portfolio of cross-functional programs simultaneously — vendor tool negotiations, system migrations, process redesign, and compliance rollouts — ensuring commitments are delivered on time and at standard
Build and maintain cross-functional relationships with Sales, HR, Technology, Finance, Legal, Marketing, and third-party partners to secure resources, resolve escalations, and drive sustainable channel growth
Oversee third-party labor integration, performance accountability, and compliance standards, including onboarding of JV partners and vendor sellers into T-Mobile systems, tools, and practices
Develop and maintain operational reporting — dashboards, scorecards, seller activity and performance tracking — and surface analytics-driven insights and recommendations to senior leadership
Identify and eliminate systemic barriers to seller productivity
leverage AI and automation tools to build scalable, measurable solutions
Also responsible for other duties/projects as assigned by business management as needed

What we offer

competitive base salary and compensation package
annual stock grant
employee stock purchase plan
401(k)
free, year-round money coaches
medical insurance
dental insurance
vision insurance
flexible spending account
paid time off

Fulltime

Select Country

Senior Adoption Programs Manager

Job Description

Job Responsibility

Requirements

Nice to have

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