Senior Adoption Programs Manager Job at Ironclad (San Francisco)

Senior Program Manager

The Senior Program Manager, Internal Audit will play a key role in ensuring succ...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Extensive background within Program and Change Management
a recognized program management or change certification
background in financial services with a preference for internal auditing or related functions
knowledge of technology and data related change is a preference
excellent communication skills required to influence a wide range of audiences
strong problem-solving skills and personal resilience, able to work through conflicts
excellent interpersonal relationships with ability to influence and negotiate with stakeholders
critical thinking and problem-solving skills
team player, able to collaborate effectively with peers
ability to work cross functionally in a collaborative environment, including comfort with ambiguity and uncertainty, close attention to detail

Job Responsibility

Contributes to ensuring all IA-wide changes are effectively prioritized and well-coordinated across IA teams, ensuring all relevant key stakeholder requirements are considered or addressed accordingly
develop and implement change management strategies and plans to support IA objectives
partner with project teams to integrate change management activities into project plans
manage change adoption and resistance, including training strategies and materials to support users through change transition
oversees change impact assessments to identify affected stakeholders, risks, and readiness levels
supports communication efforts and support the design, development, delivery, and management of communications by coordinating with the Communications and Engagement team
contribute to establishing and maintaining Change Management governance framework for IA
assess the current state of change activity across Internal Audit
identify strengths and opportunities for improvement and deliver a set of best practice recommendations
appropriately assess and manage the identification of risks which impact project delivery and ensure mitigation strategies are developed and executed when necessary

What we offer

Generous holiday allowance starting at 27 days plus bank holidays increasing with tenure
a discretional annual performance related bonus
private medical insurance packages to suit your personal circumstances
employee Assistance Program
pension Plan
paid Parental Leave
special discounts for employees, family, and friends
access to an array of learning and development resources.

Fulltime

D&T Senior Program Manager - Networks

The Snr. Programme Manager is responsible for managing and overseeing complex IT...

Location

Salary:

Not provided

Aramex

Expiration Date

Until further notice

Requirements

A university degree in Management Information Systems, computer Science or related field is essential
Minimum 12–15 years of experience in IT
At least 9–11 years in leading complex, multinational network and infrastructure projects
Experience in: Global SD-WAN rollouts and ISP consolidation
Network segmentation and security zone implementations
On-prem to cloud network transformation across hybrid environments (Azure, AWS, OCI)
Strong understanding of network governance, performance management (NPM/APM), cloud connectivity models (VPN/Direct Connect/ExpressRoute), and high availability designs
Strong understanding of IT Governance, processes, and methodologies – waterfall and agile methodologies and qualifications
Excellent leadership, communication, and analytical skills
Excellent Knowledge of performance evaluation techniques and key metrics

Job Responsibility

Manage and oversee complex IT projects from inception to completion
Ensure projects are delivered on time, within budget, and to the specified quality standards
Strategic planning, resource allocation, risk management
Lead IT project teams to achieve project goals
Maintain strong communication with stakeholders
Manage project budgets
Ensure compliance with relevant regulations and quality standards
Monitor project performance
Implement continuous improvement practices
Document all project activities

Senior Program Manager, TA Enablement

We're hiring an experienced Program Manager with a proven track record in drivin...

Location

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

5+ years of experience in program management in TA/HR/People organizations
Experience in project or program management, with a proven track record of using project management and change management methodologies and frameworks (e.g., Agile, Scrum, Adkar, PMP) to successfully drive complex projects
Knowledge of TA practices and tools to drive recruiting success
preference for scheduling, interviewing, or hiring committee programs
Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions
Excellent written and verbal communication skills, with the ability to present complex information clearly to various stakeholders
Experience in the global technology industry is preferred, ideally supporting an organization of 5K+ employees
Bachelor’s degree in Business Administration, Project Management, or a related field

Job Responsibility

Strategize, scope and execute programs around interviewing, scheduling, hiring committee/debrief and other middle funnel TA processes
Partner with local and global counterparts to ensure alignment to global processes
Improve the recruiting system with a focus on operational effectiveness, process and system efficiency, tech/tooling, change management, and recruiter/hiring manager enablement
Analyze and report on program and performance outcomes and impact using industry standard approaches to make data-driven recommendations
Drive thoughtful and strategic change, readiness and launch enablement programs to promote adoption and operational excellence
Build relationships with cross-functional partners and stakeholders across TA and People Technology in order to deliver on the TA Enablement team's roadmap and programs of work
Investigate issues and drive solutions optimize recruiting productivity and operational excellence

What we offer

health and wellbeing resources
paid volunteer days

Senior Principal Technical Program Manager

Atlassians can choose where they work – whether in an office, from home, or a co...

Location

United States , Mountain View

Salary:

191600.00 - 307800.00 USD / Year

Atlassian

Expiration Date

Until further notice

Requirements

8+ years of experience on software teams as Development Manager or TPM
Strategic thinking and ability to understand business objectives to translate them into technical problems and programs
Technical understanding of systems involved
Willingness to develop domain expertise in the area they operate - storage, networking, authentication, capacity management, service deployments, etc.
TPMs are not expected to write or read code, but are expected to understand system flows, block architectures, APIs and such
Experience defining and running end-to-end complex technical programs
Strong leadership, organizational, and communication skills

Job Responsibility

Analyze business objectives, customer needs, product adoption inhibitors and opportunities, industry trends, and based on these, in close collaboration with your stakeholders, define a long-term strategy and roadmap for your platform and product components
Understand business objectives and translate them into technical systems problems that need to be prioritized solved in the current business environment
Define specific systems programs and create a plan of action for realizing those programs
Use your technical understanding of Atlassian and related systems to partner with and influence engineers and architects in making progress on these problems
Responsible for taking a systematic approach to engineering problems
Be accountable for the success of these technical programs by managing the entire lifecycle from initiation to forecasting, budgeting, scheduling, etc.
Manage complex dependencies and projects with a broad scope across the company

What we offer

health coverage
paid volunteer days
wellness resources

Fulltime

Senior Human Resources Program Manager

Seamless.AI is seeking a highly strategic and operationally-minded Senior Human ...

Location

United States

Salary:

Not provided

Seamless.AI

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field
3+ years of experience in HR program management, project management, or a similar role
Strong understanding of HR functions, policies, and compliance requirements
Proven ability to lead cross-functional teams and manage complex projects
Excellent communication, problem-solving, and analytical skills
Proficiency in HRIS, project management tools, and Microsoft Office Suite

Job Responsibility

Design, launch, and manage scalable HR programs that drive employee engagement, performance, and organizational effectiveness
Lead onboarding initiatives to ensure new hires are integrated with purpose and aligned with Seamless.AI’s mission, vision, and values
Build and manage programs that support career development, internal mobility, recognition, and employee satisfaction
Oversee employee feedback and engagement surveys
analyze results and partner with HR leaders to take action on key insights
Develop and execute internal communication strategies to increase awareness, adoption, and success of HR programs
Partner with Recruiting leadership to identify process improvements using applicant tracking system (ATS) data and performance metrics
Lead initiatives to streamline hiring workflows, reduce time-to-fill, and improve recruiter productivity and candidate experience
Own the optimization and administration of recruiting tools, systems, and training programs
Collaborate cross-functionally to drive projects related to employer branding, recruitment marketing, talent analytics, and content development

Fulltime

Senior Program Manager, Digital Customer Success

The Senior Program Manager, Digital Customer Success will join our rapidly growi...

Location

United States , Chicago

Salary:

137700.00 - 164475.00 USD / Year

Intercom

Expiration Date

Until further notice

Requirements

8+ years of experience in Customer Experience, Customer Success, Success/Sales/ Market Ops, or Support in B2B SaaS companies
3+ years of experience in a customer facing role, ideally quota carrying, such as sales, success, solutions engineering, or paid support
3+ years of experience building digital first, multi-channel customer engagement programs with a proven track record of improved activations, adoption and customer retention
Experience working with GTM field teams and designing “signals”/escalation points for low touch or high touch human engagement
Ability to run complex, simultaneous, cross-functional initiatives
Ability to convert a futuristic vision into strategically executable projects and tactical action plans with measurable results
Experience leveraging customer and user engagement platforms like (Intercom, CSPs, Pendo, Groove, Marketo, etc.)
Strong analytical and program management skills with an aptitude for working with data
Expertise identifying trends through data analysis and turning insights into actionable outcomes
Experience with Tableau, Looker, Power BI

Job Responsibility

Responsible for the success and retention of our Digital segment of customers - tracking towards GRR and other product adoption goals
Inspecting the segment, identifying/evaluating trends, proposing and building out solutions, all with the goal of influencing customer retention and product adoption
Leveraging our tech stack & data insights to build personalized, targeted, omni-channel experiences that support customers throughout their journey and drive towards their desired business outcomes
Leveraging data and customer research insights to identify and build “signals”/key points of friction or opportunity where it would be valuable to have an entry point to a low touch or high touch motion
Gaining a deep understanding of our customers using research, interviews and data analysis to improve their experience and remove points of friction
Collaborating and aligning cross-functionally to develop innovative and creative ways of engaging with our customers across multiple channels and surfaces - email, in-product, webinars, Academy, community, etc
Collaborating with customer lifecycle marketing, growth, and other key experience teams to build out a holistic customer experience
Working with our Scaled & High Touch partners to bring digital engagements to their customers, optimizing coverage across their books of business
Informing our Customer Education Content roadmap and collaborating with our learning experience designers to create new content for customers
Collaborating with our other key programs such as voice of customer, enterprise community, and scale community

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!

Fulltime

Senior Program Manager, Digital Customer Success

The Senior Program Manager, Digital Customer Success will join our rapidly growi...

Location

United States , San Francisco

Salary:

153000.00 - 182750.00 USD / Year

Intercom

Expiration Date

Until further notice

Requirements

8+ years of experience in Customer Experience, Customer Success, Success/Sales/ Market Ops, or Support in B2B SaaS companies
3+ years of experience in a customer facing role, ideally quota carrying, such as sales, success, solutions engineering, or paid support
3+ years of experience building digital first, multi-channel customer engagement programs with a proven track record of improved activations, adoption and customer retention
Experience working with GTM field teams and designing “signals”/escalation points for low touch or high touch human engagement
Ability to run complex, simultaneous, cross-functional initiatives
Ability to convert a futuristic vision into strategically executable projects and tactical action plans with measurable results
Experience leveraging customer and user engagement platforms like (Intercom, CSPs, Pendo, Groove, Marketo, etc.)
Strong analytical and program management skills with an aptitude for working with data
Expertise identifying trends through data analysis and turning insights into actionable outcomes
Experience with Tableau, Looker, Power BI

Job Responsibility

Responsible for the success and retention of our Digital segment of customers - tracking towards GRR and other product adoption goals
Inspect the segment, identify/evaluate trends, propose and build out solutions, all with the goal of influencing customer retention and product adoption
Leverage our tech stack & data insights to build personalized, targeted, omni-channel experiences that support customers throughout their journey and drive towards their desired business outcomes
Leverage data and customer research insights to identify and build “signals”/key points of friction or opportunity where it would be valuable to have an entry point to a low touch or high touch motion
Gain a deep understanding of our customers using research, interviews and data analysis to improve their experience and remove points of friction
Collaborate and align cross-functionally to develop innovative and creative ways of engaging with our customers across multiple channels and surfaces - email, in-product, webinars, Academy, community, etc
Collaborate with customer lifecycle marketing, growth, and other key experience teams to build out a holistic customer experience
Work with our Scaled & High Touch partners to bring digital engagements to their customers, optimizing coverage across their books of business
Inform our Customer Education Content roadmap and collaborate with our learning experience designers to create new content for customers
Collaborate with our other key programs such as voice of customer, enterprise community, and scale community

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family
All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs)

Fulltime

Senior Technical Program Manager

Endor Labs is building the Application Security platform for the software develo...

Location

United States , Palo Alto

Salary:

200000.00 - 250000.00 USD / Year

Endor Labs

Expiration Date

Until further notice

Requirements

8+ years of experience managing technical programs or large-scale software projects, ideally in fast-growing startups or technology companies
Strong background working with distributed engineering teams across multiple time zones
Deep understanding of Agile, Scrum, and Kanban methodologies with a practical approach to applying them in real-world startup environments
Advanced proficiency in JIRA, Confluence including workflows, dashboards, and reporting
Good technical acumen and instincts - able to discuss architecture, trade-offs, and dependencies with engineering leaders
Proven ability to influence and align stakeholders at all levels of the organization
Exceptional organizational, communication, and presentation skills
Background in software engineering, computer science, or related technical discipline

Job Responsibility

Lead Engineering Program Planning: Drive company-wide program planning and execution for all product and platform initiatives. Translate strategy into actionable plans and milestones
Orchestrate Execution: Run sprint and quarterly planning cycles, retrospectives, and progress reviews to ensure on-time, high-quality delivery
Align Global Teams: Partner closely with engineering leads across the US, India, and Europe to maintain alignment and drive shared accountability
Champion Quality and Customer Experience: Lead engineering initiatives focused on improving quality, stability, and responsiveness to customer-reported issues
Influence Without Authority: Build trust across teams and drive execution through influence, not hierarchy
Drive Planning Excellence: Own JIRA and Confluence best practices and help teams adopt effective tracking, reporting, and collaboration habits
Collaborate Cross-Functionally: Partner with Product, Customer Success, and Pre-Sales to ensure engineering is solving the right problems at the right time
Continuously Improve: Identify bottlenecks in execution, propose scalable process improvements, and institutionalize operational excellence

What we offer

Incentives/variable compensations such as commissions, stock options and/or bonuses

Senior Adoption Programs Manager

Ironclad

Location:
United States , San Francisco ▼
New York City
Chicago

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 18, 2026

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