Senior Adobe Cloud Platform Administrator

• Forming a new team “CMS Adobe Form”, to enhance the scalability of the AEM platform
• Manage the Adobe Cloud Admin Console and drive initiatives to align people, process, and integration to mature into provisioning, access and product profiles management
• Oversee user and group administration, managing identity and access workflows, configuring SSO and directory integrations, and ensuring smooth operations across our Adobe environment
• Administer all aspects of the Adobe Admin Console, including users, groups, product profiles, user rights, and enterprise configurations
• Maintain global governance of Adobe administrative settings to ensure efficient and secure platform usage
• Oversee provisioning and de-provisioning processes
• Collaborate with other administrators to streamline the user management and integration
• Generate insights to evaluate the potential improvement areas
• Review logs as part of audit process
• Create, maintain, and audit users, groups, and product profiles across Adobe Admin Console
• Implement group-based access models to streamline licensing and permission assignments
• Collaborate with IT, Security, and business stakeholders to ensure proper access control and role-based assignments
• Configure and maintain SAML integration as part of Single Sign-On (SSO) authentication
• Configure and maintain Active Directory (AD) Sync with Adobe Admin Console
• Configure and maintain Directory setup to establish trust with consoles
• Configure and maintain Domain setup
• Troubleshoot authentication issues, SAML errors, sync problems, user access, user profile updates
• Partner with networking, identity, and security teams to resolve issues and ensuring compliance
• Develop and update documentation for operational processes, workflows, and troubleshooting guides
• Provide end?user and help-desk support related to users & access management for Adobe Cloud products
• Assumes primary responsibility for the application administration team regarding job performance
• Assists with the budget process regarding system, utility, and application software strategy
• Investigates, reviews, and recommends new software tools, application platforms, monitoring, and performance enhancement tools and creates a detailed roadmap for the application of those tools
• Assesses the need for, facilitates the acquisition of, and maintains an inventory of applications, software, and related tools and processes that assist in performing application management including automation
• Ensures there is an effective system performance problem reporting process that is being followed
• Performs application administration activities in addition to overseeing team work activities
• Ensures the efficient and effective use of application administration activities through the development and monitoring of KPIs
• Reports status and makes recommendations for continuous improvement
• Develops training and mentoring activities for the application administration team to develop relevant skills and competencies
• Identifies the need for and develops necessary training for other IT and business areas to understand the overall process and their roles in application administration efforts
• Acts as a project leader and a subject matter expert on multiple and complex projects
• Provides oversight into all activities of the team

• Bachelor's degree
• 5+ years of experience
• 4+ years of experience managing Adobe Admin Console in an enterprise environment
• Strong understanding of user/group management, product profiles, directory trusts, SAML & AD integrations
• Hands-on experience with: SSO configuration
• SCIM provisioning for SaaS applications
• Identity federation (Federated ID, Enterprise ID)
• Familiarity with identity lifecycle concepts: provisioning, de-provisioning, group-based access
• Ability to interpret SAML, certificates, and authentication failures
• Strong troubleshooting and problem solving abilities across SaaS administration
• Excellent communication skills and ability to work cross-functionally with Networking, Identity, and other business units
• Experience with large-scale enterprise Adobe Cloud Administration
• Adobe Certified Professional

Adobe expert or master

• Weekly Direct Deposit
• 401K Matching
• Competitive medical, dental and vision insurance
• Consistent communication throughout your project
• ZeekTek Referral Program