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Brandeis Online is seeking a Sr Admissions Coordinator to join our admissions and enrollment team. The Senior Admissions Coordinator will play a crucial role in managing admissions operations and supporting prospective students throughout the enrollment process. This individual will utilize Slate CRM and other tools to efficiently manage applicant data and communications.
Job Responsibility:
Communication with Prospective Students: Conduct outreach to prospective students and guide them through the admissions process
Serve as a knowledgeable resource for prospective students
Send personalized communications to prospective students
Respond promptly to inquiries
Coordinate with program chairs on course waivers and transfer credits
Develop email communications for special use campaigns and automated flows
Conduct informational interviews with prospective students
Assist with the development and implementation of recruitment strategies
Provide technical support and guidance to applicants
Admissions Operations - Slate: Support the correct operations of CRM system, Slate
Maintain admissions records and databases
Monitor and respond to shared and general inboxes
Troubleshoot issues related to the application process
Admissions Processes: Review applications, transcripts, statement of goals, and other admission materials
Assist in planning and executing recruitment events
Represent Brandeis at recruitment events and conferences
Make events in CRM (Slate) and keep the admissions calendar updated
Collaboration and Training: Collaborate with other admissions team members and departments
Participate in training sessions
Work closely with various departments within Brandeis
Other duties as assigned
Requirements:
Bachelor's degree required
1-3 years of related work experience
Excellent communication skills
Proficiency in CRM software, preferably Slate, and Microsoft Office Suite
Strong interpersonal and communication skills
Detail-oriented with excellent organizational and time management skills
Customer service-oriented mindset
Limited evening and weekend work related to event support required
Limited travel possible
What we offer:
Medical, dental and life insurances
Tuition assistance for employees, dependents and spouses
403b retirement savings plan includes a generous match