Senior Admissions Consultant

• Lead the day-to-day operation of local admissions across Prep–Year 12
• Line-manage and support P–12 Admissions Consultants and the Tour Specialist
• Provide warm, responsive and professional service to prospective families
• Act as the primary escalation point for complex enquiries and sensitive family matters
• Respond to enquiries and manage applications with a high level of accuracy and attention to detail
• Confidently communicate the MLC educational experience and enrolment processes
• Support and oversee campus tours, open mornings and enrolment events
• Oversee accurate records across CRM and student management systems
• Lead the coordination of scholarships and general ability testing processes
• Monitor admissions data and contribute to reporting, forecasting and ongoing improvement of admissions processes
• Work collaboratively across the College to ensure a connected and positive family experience
• Provide continuity of leadership in the absence of the Admissions Manager

• Demonstrated experience in admissions, enrolments, education or a similar customer-focused role involving complex processes
• Proven ability to lead, coach and support team members
• A strong understanding of the independent school environment and domestic enrolment cycles
• A genuine commitment to high-quality customer service
• Strong attention to detail and confidence managing multiple processes
• Clear written and verbal communication skills
• Confidence using CRM and student management systems
• Sound judgement, discretion and professionalism when working with families and sensitive information

Experience with EnrolHQ, TASS, or enrolment reporting and forecasting will be highly regarded