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We want to grow future leaders and our highly experienced department is looking to recruit ambitious and forward-thinking individuals who have strong transferable skills and want a career that is challenging and offers an opportunity to specialise in a niche and growing area. As a Senior Administrator you will be the day-to-day contact for a substantial portfolio of clients, including a couple of key clients and will have the opportunity to build relationships with these clients supported by an experienced Client Director or Manager. There is variety in this role and, in addition to the day-to-day servicing of our clients and their structures, you have the opportunity to expand your knowledge and specialise in an area you have a particular interest in, for example, you could become a technical specialist, work towards becoming a people focused assistant manager, get exposure to business development, or support our new business by becoming an onboarding specialist.
Job Responsibility:
Collaborate with your manager to administer a diverse portfolio of incentive structures, working to tight deadlines when needed, and taking on additional tasks to support the team when required
Work independently and use your own initiative, and pro-actively and effectively manage, diarize and prioritize your daily workloads
Take care of and establish good relationships with all suppliers, colleagues, and clients
Communicate openly and honestly with clients and team members. Ensuring all client requests are dealt with promptly and our client service standards are maintained
Ensure client records are clearly, accurately, and consistently updated with all correspondence and ensure client records are updated promptly to reflect transactions undertaken on the structures
Comply with relevant regulatory requirements and at all times adhere to our policies and procedures
In time supervise and assist in the training and mentoring of any Trainee Administrator and Administrator allocated to them, providing regular informal feedback and identifying any additional training needs to the relevant Manager / Associate Director
Pro-actively take on additional responsibilities and administration tasks as required by your manager
Requirements:
To be working towards or considering a professional qualification e.g. ACA/ACCA/ICSA/STEP
Some experience in employment related reward structures, such as share plans, nominee arrangements, and corporate savings and pension plans would be preferable
Consider individuals with a strong trust or financial services background
Committed and driven to achieving excellence for themselves, the team, and their clients
Strong communication skills and the ability to establish good relationships with all stakeholders
Strong organisational skills and excellent attention to detail
Ability to work effectively in a team
Good academic background
Competent with Microsoft Office 365 including Excel, Outlook, and Word
A desire to learn and ambition to grow in their role with CSC
What we offer:
A competitive and comprehensive benefits package
Annual success-sharing bonuses or commission plans based on individual performance
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