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We are looking for a proactive and highly organised Senior Administrator to join our Disputes & Regulatory team in Grimsby. This is a great opportunity for someone who thrives in a fast-paced environment. We’re seeking someone with strong communication skills, excellent attention to detail, and the confidence to manage a varied workload independently. In this role, you will play a central part in keeping the team running smoothly, providing high quality administrative support and ensuring deadlines, documents, and processes are handled efficiently.
Job Responsibility:
Opening and setting up new files promptly and accurately in line with fee earner instructions
Liaising with clients in a professional and proactive manner, handling both routine and more complex enquiries with confidence and seeking guidance where needed
Managing incoming calls and greeting clients, providing an efficient and professional service at all times
Taking and relaying messages clearly, quickly and accurately to ensure smooth communication within the team
Supporting fee earners with the day‑to‑day administration of client work and files
Directly supporting and assisting the Head of Department in respect of management arrangements for the department
Requirements:
Strong administrative experience, ideally within a professional services or legal environment
Proven ability to produce high‑quality, accurate documents with excellent attention to detail
Confident handling client enquiries, both routine and complex, with a professional and reassuring manner
Experience managing multiple tasks simultaneously, with the ability to prioritise effectively and meet deadlines