Senior Administrator - Finance Duties

• Acting as a first point of contact for members via telephone and email, handling inbound queries professionally and efficiently
• Supporting full membership administration, including adding new members to the system, updating personal, job, and bank details, processing joiners and leavers accurately
• Managing a shared mailbox, ensuring queries are responded to promptly
• Maintaining accurate records and ensuring data is kept up to date
• Providing general administrative and paperwork support as required
• Completing bank reconciliations
• Inputting payments and supporting supplier payment runs
• Processing claims and finance paperwork
• Managing expenses and assisting with benefits‑related administration
• Supporting accurate financial record‑keeping and compliance

• An experienced Administrator in a senior or high‑responsibility role
• A confident communicator with excellent telephone and written skills
• Comfortable handling sensitive data with discretion and accuracy
• Highly organised with strong attention to detail
• Finance or accounts experience (reconciliations, payments, expenses) is desirable but not essential
• Confident with systems, databases, and data entry

Finance or accounts experience (reconciliations, payments, expenses)

• Excellent £18.10 per hour pay rate
• Long‑term 13‑month maternity cover offering stability
• Purpose‑driven, supportive working environment
• Fantastic WF1 location close to transport links
• Opportunity to develop or build on finance experience