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We have an exciting opportunity for a Senior Administrator to join the Wealth Management Europe (WME) Operations Asset Services team in Jersey. As a Senior Administrator, you will be responsible for performing more complex operational tasks accurately and efficiently, supporting daily team activities, and mitigating operational risk while maintaining data integrity. The Senior Administrator requires a strong foundation in operational procedures and practices, the ability to assist in issue resolution, and identify and implement process improvements, as well as supporting other team members through knowledge sharing to ensure the smooth operation of business processes and contribute to the achievement of organisational goals.
Job Responsibility:
Ensure work is produced to a high level of accuracy, in a timely manner, and to relevant SLAs and operational standards (where defined)
Support line manager in ensuring departmental guides, processes, and procedures are current, as well as supporting the accurate production of MI and reporting
Escalate any issues as appropriate to management in relation to risks, errors, and/or daily workload completion in a timely manner
Understand the team goals and the relationship to wider group strategy
Understand and adhere to Risk & Control Framework and Policy Framework and engage proactively in regulatory and audit reviews
Simplify and innovate using knowledge and experience. Support line managers in identifying and implementing areas of continuous improvement
Act as Subject Matter Expert (SME) on project work and take responsibility for more complex queries
Perform scheduled Asset Services Control report functions
Ensure Securities Operations Controls task lists are completed on required schedule
Analyse Securities Operations Control report exceptions and identify further requirements Identify and escalate trends and issues, report daily progress to Team Leader
Analyse and answer business partner queries, maintain all client data in IMActions and Online elections to enable accurate delivery of Corporate Actions notifications
Requirements:
Strong level of IT proficiency
Effective analytical and problem-solving skills
Good understanding of the Financial Services sector
Ability to work independently and as part of a team
Able to communicate professionally with all relevant stakeholders – both written and orally
Adaptable to change
Ability to motivate self and use own initiative
Attention to detail
Nice to have:
Qualified Banking or Qualified Securities professional
What we offer:
A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
Leaders who support your development through coaching and managing opportunities
Opportunities to work with the best in the field
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team