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We are seeking a highly organized and detail-oriented Senior Administrative Assistant to support our lead underwriter in a wholesale brokerage specializing in property & casualty and excess & surplus lines. This role is ideal for candidates with a P&C license and direct industry experience, including knowledge of excess & surplus lines and wholesale brokerage operations. You will provide advanced administrative support, managing documentation for insurance policies, handling internal email inboxes, and assisting underwriters by setting up new submissions and learning company systems. This is an internally-focused role with substantial collaboration across underwriting teams.
Job Responsibility:
Set up new policy submissions and manage internal documentation workflows
Request loss runs, order inspections, and maintain accurate tracking of all related communications
Communicate and coordinate with underwriters internally, minimal to no direct client interaction
Handle internal email inbox and ensure timely responses using corporate templates
Assist lead underwriter by alleviating administrative tasks, allowing focus on core underwriting duties
Maintain strict organization and attention to detail with all aspects of policy documentation
Learn and utilize company systems with support from corporate training
Work with internal teams to ensure receipt, distribution, and archiving of policy documents
Use MS Office Suite for documentation, tracking, reporting, and daily administrative tasks
Support compliance with internal workflows and industry guidelines
Requirements:
Administrative experience in the insurance industry
Property & casualty license (preferred)
Direct experience in excess & surplus lines and/or wholesale brokerage (highly desirable)
Demonstrated proficiency in MS Office Suite
Exceptional organization and attention to detail
Familiarity with industry terminology, processes, and policy documentation procedures
Ability to learn new systems quickly through dedicated training
Excellent written and verbal communication skills
comfortable using templates for standardized documentation
Willingness to work collaboratively within internal teams, supporting underwriters rather than interacting with end clients
What we offer:
medical, vision, dental, and life and disability insurance