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We are looking for a detail-oriented Senior Administrative Assistant to join our team in Florence, KY. In this role, you will take on diverse responsibilities, including tenant communication, contract preparation, and administrative support for property management tasks. This contract-to-permanent position offers an opportunity to contribute to a dynamic environment while developing your skills in customer service and office operations.
Job Responsibility:
Handle tenant calls regarding property concerns, such as maintenance issues or urgent situations
Prepare and review contracts, ensuring accuracy and compliance with company standards
Utilize software platforms, such as Yardi, to track payment statuses and input payment information
Follow up with tenants on late or incorrect payments, coordinating with the accounting department for resolution
Maintain office supplies inventory to ensure the workspace is well-stocked and functional
Manage and process timesheets for maintenance staff, tenant bill-back invoices, and expense reports
Conduct monthly meter readings for properties and prepare check requests for approval
Prioritize and address urgent tenant requests while managing ongoing administrative tasks
Collaborate with team members to support efficient property management operations
Requirements:
At least 2 years of experience in administrative or property management roles
Proficiency in Microsoft Excel and Word for document preparation and data tracking
Familiarity with customer service practices and the ability to handle tenant inquiries professionally
Strong organizational skills to manage multiple tasks and deadlines effectively
Ability to adapt quickly to shifting priorities and urgent situations
Basic knowledge of property management systems
Yardi experience is a plus but not required
Excellent written and verbal communication skills
Capacity to learn new systems and processes with minimal supervision
Nice to have:
Yardi experience
What we offer:
medical, vision, dental, and life and disability insurance