Senior Administrative Assistant

• Support multiple leaders and their teams within CMSPL Specialty Underwriting and Credit Services
• Support and collaborate with Executive Administrative Assistant and Chief of Staff on cross departmental needs
• Perform complex administrative, transactional, operational, or customer support tasks
• Provide a high level of professional support which includes a balance of more experienced level administrative work as well as ongoing ad hoc and project or business initiatives such as planning meetings, tracking deliverables and pulling routine reports
• Assist with selectively referring callers, and answering questions regarding business unit policies and procedures
• Provide administrative supervision and support to managers in the areas of reporting, customer or business documentation
• Support more experienced level leaders with daily administrative tasks and interact with more experienced leaders across the organization
• Provide subject matter expertise and interpretation of administrative procedures to less experienced staff
• Interact with immediate Administrative Assistant team, functional area, and internal peers regarding routine administrative tasks

4+ years of Administrative Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Experience supporting multi-functional teams
• Ability to follow policies, procedures, and regulations
• Ability to handle confidential material in a professional manner
• Advanced Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
• Highly proficient in drafting and proof-reading written documents utilizing proper grammar, punctuation, and spelling
• Strong attention to detail, including accuracy in grammar and a sharp focus on eliminating error
• High level of motivation, demonstrated ability to be proactive and adaptable to change
• leads self and others through change
• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
• Ability to manage changing travel itineraries, accurately manage expense reimbursement, manage a busy calendar and appointments flawlessly for multiple leaders
• Ability to provide strong customer service while actively listening and responding in an appropriate manner
• Ability to work effectively, as well as independently, in a team environment
• Demonstrated leadership in identifying and implementing process efficiencies and sharing best practices with others in order to improve the overall effectiveness of the team
• Excellent technical skills
• Excellent verbal, written, and interpersonal communication skills