Senior Administrative Assistant

• Respond to tenant inquiries and concerns, addressing issues such as maintenance requests or payment discrepancies
• Draft and prepare commercial contracts while ensuring accuracy and compliance
• Use property management software to track payments, monitor payment statuses, and follow up on overdue accounts
• Coordinate office supply inventory to ensure the team has necessary resources at all times
• Process and track staff hours, tenant bill-back invoices, expense reports, and monthly meter readings
• Submit check requests for review and approval, maintaining a high level of organization
• Provide exceptional customer service to tenants, handling urgent matters promptly and professionally
• Collaborate with the accounting team to ensure smooth processing of rent payments and resolve any issues
• Prioritize and adapt to urgent tasks, balancing daily responsibilities with unexpected challenges
• Maintain accurate records and documentation for property and administrative operations.

• At least 2 years of experience in administrative support or property management
• Proficiency in Microsoft Excel and Microsoft Word
• Familiarity with property management software, such as Yardi, is preferred but not required
• Strong organizational skills with the ability to manage multiple tasks simultaneously
• Excellent customer service skills and the ability to handle tenant concerns professionally
• Quick learner who can adapt to new systems and processes
• Ability to work independently and collaborate effectively with various teams
• Detail-oriented mindset to ensure accuracy in contracts, reports, and other documentation.

Familiarity with property management software, such as Yardi.

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• Eligibility to enroll in 401(k) plan.