Senior Administrative Assistant

• Handle incoming tenant inquiries, addressing concerns such as maintenance issues and service requests promptly
• Prepare and manage contracts, ensuring accuracy and compliance with company standards
• Utilize property management software to track payments and follow up on late or incorrect rent payments
• Maintain office supplies inventory, ensuring the office is well-stocked and organized
• Process staff work hours, tenant invoices, expense reports, and meter readings for review and approval
• Coordinate with accounting for tenant billbacks, check requests, and expense management
• Respond to urgent matters, prioritizing tasks effectively to meet tenant and operational needs
• Support property management with administrative tasks, ensuring smooth day-to-day operations
• Communicate effectively with tenants and vendors to resolve issues and maintain positive relationships

• Minimum of 2 years of experience in administrative support or property management roles
• Proficiency in Microsoft Excel and Word for documentation and reporting purposes
• Strong organizational skills and the ability to multitask in a fast-paced environment
• Excellent customer service skills with the ability to handle tenant concerns professionally
• Detail-oriented with a focus on accuracy in contracts and financial documentation
• Quick learner who can adapt to new systems and workflows efficiently
• Effective communication skills, both written and verbal, to interact with tenants, staff, and vendors

Familiarity with property management software, such as Yardi

• medical, vision, dental, and life and disability insurance
• company 401(k) plan