Senior Administration Officer

• Develop and enhance existing referral systems (MS Forms and Lists)
• Build in an automated process (MS Forms and Lists) to identify when an outcome is reached (for individual referral types)
• Action the sending of individual survey forms to People on Probation, in a timely manner to the Person on Probation and collating feedback to highlight areas of success and areas for improvement
• Provide a monthly detailed survey report for each PDU to ORH Manager
• Play a crucial role in collating, monitoring, and reporting usage and effectiveness data in current sites and during the rollout period, and thereafter the wider region
• Recruit, train and line manage any further case administrators (as required) to embed these processes across all PDUs when further rollout occurs and provide consistent and operational support across all PDUs

• Strong administrative skills with proficiency in Microsoft Office
• Experience of tracking data and reporting of information
• Excellent communication skills, both written and verbal

Hybrid working may be offered