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Senior Admin & Facilities Officer

Philippines, Makati City · Job Posted June 29, 2026
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Job Description

We are looking for a Senior Admin & Facilities Officer to oversee the day-to-day operations of our Manila office while driving improvements across facilities management, workplace experience, compliance, business continuity, ESG initiatives, vendor management, and operational excellence. This is not a traditional administrative role. We are seeking someone who can think strategically, work independently, navigate ambiguity, and take ownership of initiatives from concept through execution. The successful candidate will play a key role in helping shape the future of the Admin & Facilities function.

Job Responsibility

  • Oversee the day-to-day operations of the Manila office, ensuring facilities remain safe, functional, organized, and employee-ready
  • Manage office maintenance, repairs, housekeeping, security, access controls, parking, and workplace services
  • Conduct regular workplace inspections and proactively identify operational risks and improvement opportunities
  • Coordinate office asset management, inventories, storage areas, and workplace resources
  • Ensure office-related issues are resolved promptly and effectively
  • Monitor office utilization trends and recommend improvements to workspace allocation, seating arrangements, meeting rooms, collaboration spaces, and workplace design
  • Lead office improvement, refurbishment, and workplace enhancement projects
  • Drive initiatives that improve employee experience, workplace efficiency, and operational effectiveness
  • Support workplace planning aligned with organizational growth and evolving business needs
  • Coordinate and implement ESG initiatives aligned with the Company's sustainability objectives
  • Monitor and report on ESG projects, milestones, and outcomes
  • Partner with internal stakeholders to identify opportunities that support environmental sustainability and workplace wellbeing
  • Maintain ESG-related documentation, reporting, and project records
  • Maintain compliance calendars covering permits, licenses, inspections, certifications, and recurring regulatory requirements
  • Ensure all administrative and facilities-related obligations are completed accurately and on time
  • Develop and maintain policies, SOPs, workflows, trackers, and operational documentation
  • Establish administrative controls that improve visibility, accountability, consistency, and operational resilience
  • Ensure documentation remains organized, current, and audit-ready
  • Support Business Continuity Planning initiatives and operational resilience programs
  • Coordinate emergency preparedness activities, fire drills, evacuation exercises, and workplace readiness programs
  • Maintain emergency response procedures, communication plans, and supporting documentation
  • Support internal reviews, client audits, and compliance assessments related to facilities and workplace operations
  • Identify opportunities to streamline administrative processes and eliminate inefficiencies
  • Implement systems, dashboards, trackers, and automation initiatives that improve operational visibility and reporting
  • Measure and report the outcomes of process improvement initiatives
  • Support employee engagement activities, company events, and workplace initiatives
  • Partner closely with HR and Operations teams to create a positive employee experience
  • Serve as a trusted point of contact for workplace-related concerns and operational matters

Requirements

  • Minimum 6 years of experience in Administration, Facilities Management, Workplace Operations, Office Management, or similar roles
  • Experience managing vendors, contractors, and external service providers
  • Experience overseeing office operations within a corporate environment
  • Proven experience creating and maintaining documentation, SOPs, workflows, and operational controls
  • Strong project coordination and stakeholder management experience
  • Amendable to work 3x a week onsite in our RCBC Ayala, Makati City office

Nice to have

  • Experience supporting ESG or sustainability initiatives
  • Experience supporting Business Continuity Planning (BCP) activities
  • Experience managing office improvement or workplace enhancement projects
  • Experience in technology, financial services, BPO, shared services, or professional services environments
  • Familiarity with workplace health and safety requirements

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