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Senior Admin Assistant

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United States, Naples

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Category:
Office Administration

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Senior Administrative Assistant position at The Ritz-Carlton Naples Tiburon, responsible for providing administrative support including database management, document preparation, mail handling, filing systems, and guest service while maintaining The Ritz-Carlton's Gold Standards of luxury service.

Job Responsibility:

  • Update records, files, reservations and answer inquiries from guests
  • Transmit information or documents using computer, mail, or facsimile machine
  • Prepare letters, memos, and other documents
  • Handle incoming and outgoing mail
  • Create and maintain filing systems
  • Compile and file records of office activities
  • Enter and locate work-related information
  • Maintain confidentiality of proprietary information
  • Welcome and acknowledge all guests according to company standards
  • Anticipate and address guests' service needs
  • Assist individuals with disabilities
  • Answer telephones using appropriate etiquette
  • Support team to reach common goals
  • Perform other reasonable job duties as requested by Supervisors

Requirements:

  • Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations
  • Operate standard office equipment other than computers
  • Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software
  • Handle incoming and outgoing mail
  • Create and maintain computer- and paper-based filing and organization systems for records, reports, documents
  • Compile, copy, sort, and file records of office activities, business transactions
  • Enter and locate work-related information using computers and/or point of sale systems
  • Ensure uniform and personal appearance are clean and professional
  • Welcome and acknowledge all guests according to company standards
  • Speak with others using clear and professional language
  • Develop and maintain positive working relationships with others
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance

Nice to have:

Meetings, Special Events Experience

What we offer:
  • Equal opportunity employer
  • Valued and celebrated unique backgrounds
  • Creative, thoughtful and compassionate work environment
  • Chance to be proud of the work you do
  • Global team belonging
  • Professional development opportunities

Additional Information:

Job Posted:
September 25, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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