Senior Adjudications Manager

This is a pivotal leadership role, responsible for driving high performance, quality, and accountability across a busy hearings operation that plays a vital role in protecting the public and upholding confidence in the nursing and midwifery professions. You will lead a team of hearings managers and operational staff, providing clear direction and support to ensure hearings are delivered efficiently, fairly and to consistently high standards. The postholder will play a key role in strengthening team culture, embedding NMC values and behaviours and supporting colleagues to reach their full potential. This role carries significant operational responsibility — you will monitor budgets, manage the team and ensure resources are used effectively to deliver excellent outcomes. We are a public-facing adjudication service with hearings delivered both virtually and in person from our London hearings centre in Stratford and Edinburgh. The postholder will be expected to maintain a strong and visible presence across our hearing operations, spending regular time on site to support staff, observe delivery and engage with stakeholders.