Senior Ad Operations Associate

• Lead complex campaign execution
• Serve as an operational expert
• Ensure rigorous QA standards
• Partner with client-facing teams
• Support strategic planning
• Drive workflow improvements
• AI Assisted Operations
• Product Collaboration
• Process Optimization
• Escalation Lead
• Mentor junior team members
• Consistent exercise of independent judgment and discretion in matters of significance
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary
• Other duties and responsibilities as assigned

• 4-6+ years of experience in digital Ad Operations within an SSP, DSP, Agency Trading Desk, Ad Network, or Publisher
• Advanced proficiency with digital ad servers and/or SSP platforms
• FreeWheel experience strongly preferred
• Deep understanding of digital video standards (VAST, OpenRTB) and programmatic video environments
• Strong analytical and problem-solving skills with the ability to troubleshoot complex technical issues
• Excellent communication skills with the ability to translate technical concepts for non-technical stakeholders
• High EQ and a collaborative mindset, with experience supporting or guiding junior team members
• Demonstrated ability to work autonomously and drive initiatives forward without direct supervision
• Bachelor's degree or equivalent experience
• Customer Experience (CX)
• Ad Operations (Ad Ops)
• Collaboration
• Communication

FreeWheel experience strongly preferred

• Medical, prescription, vision, and dental insurance for eligible employees
• 401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay
• Paid time off including eight observed company holidays and flex time
• Exclusive perks + discounts, including tuition assistance, commuter benefits and more