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The Senior Accounting Services Manager is the most senior operating leader within the Accounting Services practice, responsible for the strategic direction, team performance, and client outcomes of the firm’s entire bookkeeping and accounting services function. This position ensures the quality, scalability, and consistency of client service delivery across a growing multi-state portfolio, plays a pivotal role in practice strategy and technology adoption, and leads integration of accounting services functions through the firm’s active acquisition program. The Senior Manager mentors the management team, drives continuous improvement, and serves as a key partner to senior firm leadership on growth initiatives.
Job Responsibility
Practice Strategy & Leadership: Provide strategic and operational leadership across the full Accounting Services practice, including oversight of all client engagements, team performance, service delivery standards, and practice-wide quality
Team Management: Lead, develop, and retain a multi-tiered team of managers, supervisors, senior associates, and associates
build a high-performance culture anchored in accountability, client focus, and continuous improvement
Client Portfolio Oversight: Maintain ultimate accountability for the quality and satisfaction of client relationships across the practice
serve as the firm’s senior escalation point for complex client accounting issues and engagement challenges
Standards & Process Ownership: Establish and own firm-wide standards and workflows for bookkeeping, financial reporting, client communication, onboarding, and quality review processes
Acquisition Integration: Drive integration of acquired firms’ accounting services practices into the company model, including onboarding acquired clients, transitioning staff, and standardizing workflows
Cross-Practice Collaboration: Partner with the tax and advisory practices to ensure seamless, coordinated service delivery and integrated client experiences
Technology & Automation: Evaluate and implement technology solutions—practice management platforms, cloud accounting tools, workflow automation—that increase team capacity and improve output quality at scale
Business Development: Partner with firm leadership to define service offerings, scope new client engagements, and support firm growth initiatives
Requirements
A Bachelor’s degree in Accounting, Finance, or a related field is required
A Master’s degree or CPA certification is strongly preferred
10+ years of progressive accounting experience
4–6 years in a management or senior leadership role
public accounting or outsourced accounting services background required
Experience in acquisition integration or high-growth firm environments is a meaningful differentiator