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Senior Account Manager

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ANS Group

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Location:
United Kingdom, Manchester

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Category:
Sales

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Contract Type:
Not provided

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Salary:

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Job Description:

Senior Account Managers are responsible for delivering great customer service, whilst consultatively selling into their existing client base and increasing their portfolio’s net growth.

Job Responsibility:

  • Manage circa 100 accounts within the SMB sector
  • Deliver amazing customer service
  • responsively and passionately
  • Demonstrate consultative sales technique’s, objection handling and conflict resolution
  • Hit performance related KPIs and sales targets
  • Upsell and cross sell relevant products to your client base
  • Maintain regular communication structures within your client base, including service reviews, commercial reviews, some of which will also include stakeholders within ANS (Heads of, Directors)
  • Proactively renew contracts
  • Ensure solutions and products we are selling to clients are fit for purpose
  • Be a point of escalation for clients where needed
  • Reduce client churn by ensuring clients feel valued
  • Become a strategic partner advising clients on products which will improve their business efficiency and reduce risk
  • Build and develop key relationships with influencers and decision makers

Requirements:

  • Proven track record of managing medium/large sized businesses
  • Strong commercial acumen
  • In depth understanding of public cloud technology and taking clients on digital transformational journeys
  • Strong consultative sales skills
  • Ability to manage relationships with key stakeholders, at a high level
  • Experience in creating and executing key account management plans
  • Able to build trusted advisor relationships with clients, and using this platform to constructively challenge and disrupt a clients technology stack, to deliver results
  • Strong face to face presentational skills
  • A passion to develop and grow in the role
  • Confidence to build relationships across multiple levels quickly and successfully
  • Highly organised, with the ability to prioritise is critical
  • A keen interest technology is important
  • Strong sense of ownership
What we offer:
  • 25 days’ holiday, plus you can buy up to 5 more days
  • Birthday off
  • An extra celebration day
  • 5 days’ additional holiday in the year you get married
  • 5 volunteer days
  • Private health insurance
  • Pension contribution match and 4 x life assurance
  • Flexible working and work from anywhere for up to 30 days per year (some exceptions)
  • Maternity: 16 weeks’ full pay
  • Paternity: 3 weeks’ full pay
  • Adoption: 16 weeks’ full pay
  • Company social events
  • Electric car scheme
  • 12 days of personal growth development time

Additional Information:

Job Posted:
December 19, 2025

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