Senior Account Manager

• Lead client accounts independently, serving as the primary trusted point of contact for senior stakeholders
• Respond to client briefs and coordinate internal teams to develop bold, effective creative aligned to campaign objectives
• Write clear proposals and craft persuasive pitches that bring strategy and creative recommendations to life
• Build strong client rapport, gain a thorough understanding of their business objectives, and ensure all requirements are reflected in influencer selection and throughout the content creation process
• Oversee multiple campaigns simultaneously, staying across progress and proactively flagging risks alongside solutions
• Share clear and thorough updates and reporting with clients regularly via email, phone, and face-to-face meetings
• Present confidently to key stakeholders in pitches, kickoff meetings, and post-campaign analysis
• Contribute to new business as part of the pitch team
• Proactively identify growth opportunities within your accounts and develop routes to expand the relationship
• Mentor and manage junior team members, supporting their growth into well-rounded practitioners

• 3–5 years of experience in a client servicing role at an agency, working with high-profile clients
• Dedicated influencer marketing agency background — you must have managed large-scale influencer programs, not just used influencers occasionally as part of a broader remit
• Beauty industry experience is strongly preferred for the beauty account vertical
• Genuine passion for influencer and social media marketing
• Proven experience as a project lead on sizeable client accounts, coordinating across planning, strategy, and accounts teams
• Experience managing and developing junior team members
• Exceptional organization and ability to manage multiple campaigns simultaneously to a high standard in a fast-paced environment
• Strong attention to detail and ability to stay calm under pressure
• Confident presenting to senior stakeholders and comfortable having strategic conversations that influence client decisions
• Excellent communication skills and the ability to build relationships at all levels, internally and externally
• Ambitious, hands-on, and motivated by the opportunity to grow with a fast-scaling team

Beauty industry experience is strongly preferred for the beauty account vertical

• Discretionary bonus
• 14 days paid vacation plus an additional day for your birthday
• Health, dental, and vision insurance
• 401(k) retirement plan