Senior Account Manager

• Drive Account Strategy: Develop and execute comprehensive account plans to prospect, nurture, renew, and close new business across your North America-based customer portfolio
• Manage Strategic Deals: Demonstrate the ability to own and drive the full sales process for high-value strategic deals, focusing on opportunities in the 6-to-7 figure range, including negotiating with procurement teams to drive mutually beneficial contracts
• Cultivate Executive Relationships: Build and sustain strong relationships with key stakeholders, including core operational teams and the C-suite, to ensure deep alignment with customer business goals
• Lead Cross-Functional Collaboration: Effectively engage internal LumApps resources—including executive leadership, solutions consultants, professional services, and product managers—at the appropriate stages to advance complex opportunities
• Ensure Customer Success: Partner closely with the Customer Success team to monitor customer satisfaction and drive technical, user, and business adoption within your assigned accounts
• Develop Partner Ecosystem: Build and strengthen relationships with strategic partners actively engaged in your existing accounts
• Support Marketing Initiatives: Participate in customer marketing events to engage your accounts and help cultivate regional user groups

• 5-10 years of proven success in B2B SaaS solution selling, specifically focused on nurturing and uncovering new business opportunities within existing customer accounts
• Demonstrated ability to meet and exceed a $1 million sales quota by creating and driving client-centered strategies
• Proficient understanding and application of structured sales methodologies, such as MEDDPICC
• Proven ability to manage and operate at a strategic level with large, complex enterprise customers
• Strong capacity for creating, managing, and accurately forecasting pipeline and opportunity status within Salesforce.com, including the ability to generate quotes
• Exceptional verbal and written communication skills with a strong attention to detail to manage multi-stakeholder projects
• Demonstrated knowledge and ability to articulate ROI, value and benefits of a solution to constituents
• Proven ability to negotiate multi-year, multi-million dollar contracts that are complex and beneficial to LumApps
• Resilient and adaptable in a dynamic enterprise environment
• Comfortable with 25-30% annual travel
• Bachelor's degree required

2-5 years of experience selling Intranet solutions, corporate portals, or Employee Experience platforms like Workday, ServiceNow, Google Workspace, or Microsoft

• Generous Paid Leave – 25 vacation days (prorated based on hire date), 9 sick days, 10 paid holidays, plus 2 floating holidays
• Health Insurance – United Healthcare, 100% employer-paid benefits from day 1
• 401k Retirement Plan – We match 100% of your contribution up to 4%
• Family-Friendly Policy – Inclusive maternity & paternity leave
• Team Celebrations & Seasonal Events
• Equipment of Your Choice