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We’re working with a globally recognised SaaS business operating at the forefront of supply chain and logistics technology. With a strong international presence and a well-established customer base, they are continuing to invest in their European growth — and Switzerland is a key market. As a result, they are looking to hire a Senior Account Manager to take ownership of strategic customer and partner relationships across the region.
Job Responsibility:
Managing and developing relationships with key customers and partners across Switzerland
Owning contract renewals and commercial discussions
Identifying and driving upsell opportunities
Acting as the primary point of contact for customer engagement
Supporting customers in optimising their processes through SaaS/EDI solutions
Regular travel to client sites across Switzerland
Requirements:
5+ years' experience in a relevant B2B environment (SaaS / EDI preferred)
Fluent in German (Swiss) and English (French or Italian is a plus)
Based in Switzerland, with willingness to travel
Nice to have:
French or Italian is a plus
What we offer:
Competitive salary and bonus structure
Ownership of a strategic and high-value customer portfolio
Opportunity to work with leading organisations across logistics, retail, and manufacturing
A supportive, international environment with strong internal collaboration
High level of autonomy and real impact on regional growth