Senior Account Manager, HSBC

HSBC

Location:
Hong Kong, Central

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Through Commercial Banking, HSBC's global network offers comprehensive support and services to businesses in the home market of Hong Kong. From expanding overseas to managing the cash and trade flows of an established enterprise, the team of Relationship Managers and Product Specialists provides a range of end-to-end solutions designed to help small and large businesses reach their potential.

Job Responsibility:

Overseeing execution of query management for the client, oversight of transactional activity, providing insights to clients on how to optimize through Relationship/Business Reviews, coordination of a client’s global Treasury and Cash Management initiatives and projects, and proactively managing the GPS client relationship on a day-to-day basis
Establish and maintain excellent working relationships with key stakeholders in line with HSBC’s engagement culture and being a positive influence on a one team environment
Accountable for supporting the delivery of client service excellence as well as effectively managing any risks and issues
Identify and introduce service improvements to improve the overall client experience, review client interactions providing client education on the self-service tools available
Interaction with other global units including clients, global service teams (GSCs), Sales, Product Management and other elements of Client Management

Requirements:

Previous banking experience working with Commercial Banking/FIs/Corporates in sales, relationship, or account management role. Specific experience with large multi-national corporations or financial institutions including Global/Regional HQ names will be an advantage
Strong knowledge of global cash management and understanding of the latest digitalization landscape
Proven ability in identifying and meeting customer needs through matching a broad range of products and services and able to deliver effective solutions
Experience in working within a fast-paced work environment with continually changing lines of communication, technological advances with a proficient level of business acumen and commercial awareness, including economic, cultural, procedural, and regulatory issues
Take ownership of issues and liaise with the relevant parties to make informed decisions based on experience and information to hand to effectively resolve problems, taking initiative to resolve with minimal information

What we offer:

Continuous professional development
Flexible working
Opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
September 22, 2025

Expiration:
October 06, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Senior Account Manager

HSBC

Location:Hong Kong, Central

Category:Banking

Contract Type:Employment contract