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Senior Account Manager

Viant

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Location:
United States, Boston

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Category:
Sales

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Contract Type:
Not provided

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Salary:

95000.00 - 110000.00 USD / Year

Job Description:

Viant is seeking a talented Senior Account Manager to join our Sales Team. In this dynamic role, the Senior Account Manager owns the client-facing relationship, ensuring superior service through pre-sales support, campaign management, relationship development, account retention and upsell activities. This is a tremendous opportunity to gain experience in generating revenue alongside a territory sales team. Our Senior Account Managers are enthusiastic, outgoing self-starters charged with supporting pre-sales activities to help win accounts and managing ongoing client relationships. With excellent communication and interpersonal skills, the ideal candidate works well with cross- functional team members in order to help our clients navigate changes in the media landscape and leverage Viant’s DSP platform and data services to grow their business.

Job Responsibility:

  • Support RFI/RFP process to land new accounts across all service models in assigned territory
  • Craft effective responses to RFPs and RFIs, including feasibility scoping, campaign design, and supporting documentation
  • Manage and grow a roster of assigned accounts in territory or segment to maximize client satisfaction, retention, and growth
  • Work as liaison between client and internal departments to onboard new customers, coordinate campaign updates, upsell opportunities, and troubleshoot delivery and performance issues
  • Manage the campaign launch process from start to finish, inclusive of client kick off call, strategy recommendation, asset collection, optimization, and delivery of performance reporting
  • Utilize Salesforce to ensure all campaign information is accurate
  • Deep understanding of Viant’s entire product offering and best practices for campaign effectiveness and cross-selling
  • Proactively use data, trends, market insights, and logic to develop tailored campaign recommendations and opportunities for continued success
  • Tasked with supporting growth goals QoQ and YoY, and being primary point of contact for the customer on day-to-day account needs

Requirements:

  • 4-6 years digital media/programmatic/ad tech account management or client service experience
  • 1+ years of hands-on-key campaign management experience
  • Strong understanding and enthusiasm about the latest in digital media, ad tech, data targeting, 1st party data, platform sales, programmatic, behavioral targeting and optimization strategies
  • Ability to thrive in a fast-paced work environment, while being able to quickly gain product efficiency across our broad set of offerings
  • Smart, articulate, polished, self-driven, highly motivated team player with excellent problem-solving skills, as well as superb organizational, written, and verbal communication skills
  • A consultative, strategic thinker with great energy and enthusiasm for account growth, upsell/cross sell, and customer success
  • Proficient in MS Office, including PowerPoint, Excel and Outlook
  • Exposure to Salesforce.com or similar CRM
  • and Aptitude for working with custom software systems
  • Bachelor’s degree required
What we offer:
  • fully paid health insurance
  • paid parental leave
  • unlimited PTO

Additional Information:

Job Posted:
December 13, 2025

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