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Join the tvScientific team as an Account Manager, where you'll take charge of fostering strong client relationships, driving revenue growth, and ensuring client success on our cutting-edge platform. In this role, you'll be the primary point of contact for our cost-per-acquisition (CPA) clients, understanding their advertising objectives, and devising tailored strategies to help them achieve their goals. You'll leverage your expertise in performance marketing and CTV advertising to maximize client satisfaction, retention, and revenue generation. Success in this role means exceeding revenue targets, maintaining a high level of client satisfaction, and contributing to the overall growth and success of our organization.
Job Responsibility:
Manage and grow a portfolio of affiliate client accounts, serving as the primary point of contact for all client communications and inquiries
Build and maintain strong, long-lasting client relationships, understanding their business needs, objectives, and challenges
Develop and execute strategic account plans to drive revenue growth, retention, and expansion opportunities within existing client accounts
Proactively identify opportunities to upsell and cross-sell additional services and solutions to meet client needs and maximize revenue potential
Collaborate closely with internal teams, including sales, product, and support, to ensure seamless execution of client campaigns and initiatives
Monitor and analyze campaign performance metrics, providing insights and recommendations to optimize client campaigns and drive superior results
Act as a trusted advisor to clients, providing expert guidance, industry insights, and best practices to help them achieve their advertising objectives
Stay informed about industry trends, market dynamics, and competitive landscape to anticipate client needs and proactively address challenges
Participate in regular client meetings, presentations, and business reviews to review campaign performance, discuss strategic initiatives, and identify opportunities for growth
Requirements:
Experience (4+ years) in sales or account management, preferably in the digital advertising, affiliate marketing or performance marketing industry
Proven track record of success in managing and growing client accounts, exceeding sales targets, and driving revenue growth
Strong understanding of performance marketing principles, CTV advertising ecosystem, and digital media landscape
Exceptional communication and interpersonal skills, with the ability to build rapport, influence stakeholders, and navigate complex client relationships
Strategic thinker with the ability to develop and execute account plans, identify opportunities, and drive initiatives to achieve business objectives
Analytical mindset with the ability to interpret data, analyze campaign performance, and provide actionable insights and recommendations to clients
Results-driven and customer-focused, with a passion for delivering exceptional service and value to clients
Bachelor's degree in business, marketing, advertising, or related field
Nice to have:
Experience working with enterprise-level clients or agencies, managing complex accounts and large budgets
Certifications or training in digital advertising platforms, performance marketing, or related disciplines
What we offer:
Full health, dental, and vision insurance - up to 95% funded by the company for employees
Employee stock option program
Company-sponsored retirement plan with a matching contribution program