Senior Account Manager, HSBC

HSBC

Location:
Philippines

Category:
Banking

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Senior Account Manager role responsible for managing client service coverage to high-valued Global Payments Solutions clients, ensuring client expectations are met at a high standard and establishing trusted advisor relationships.

Job Responsibility:

Manage provision of client service coverage to high-valued Global Payments Solutions clients
Establish trusted relationship as GPS advisor
Client liaison and partnering with Relationship Managers, Sales Management, Product Management and Operations
Identify customized and competitive solutions
Deliver service and account management excellence
Retain revenue and achieve incremental revenue and digital utilization
Identify and introduce service improvements
Resolve global, regional and domestic client service issues
Identify opportunities to streamline processes
Cross selling GPS products
Provide analysis and recommendations to senior management
Maintain and observe all HSBC control standards

Requirements:

Bachelor’s degree in a relevant field
Minimum of 8 years working in the banking industry
Proven experience in service and account management within the banking industry
Strong understanding and knowledge of industry standards related on Cash Management
Demonstrated ability to identify and deliver customized and competitive solution
Strong problem-solving, analytical skills
Ability to work collaboratively with cross-functional teams
Highly organized with excellent attention to details
Good level of business acumen and commercial awareness
Ability to understand a client business and the fundamentals of running a business
Excellent interpersonal skills
Excellent range of communication skills

Additional Information:

Job Posted:
September 05, 2025

Expiration:
September 12, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Senior Account Manager

HSBC

Location:Philippines

Category:Banking

Contract Type:Not provided