Senior Account Manager Job at BASIC/DEPT® (London)

Senior Account Manager

BASIC/DEPT®

Location:
United Kingdom , London

Category:
-

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

This position sits in our Marketing & Technology service based in London. We combine data, technology, creative content, and paid media to crack brands’ business problems & drive revenue through a variety of digital marketing solutions like ad campaigns, augmented reality, and chatbots. Our clients include ASOS, Just Eat Takeaway, Twitch, TikTok, and The White Company. Senior Account Managers lead on all the work we deliver for specific clients. We don’t believe in siloed teams – content, technology, media and data overlap in all roles and will work across all four disciplines. Working on projects end to end, Account Managers develop the strategy for the brands they lead and oversee day-to-day delivery of that strategy. They will represent Dept® to our clients, adding value to relationships beyond organisational skills – we want a mixture of an account manager and a planner, not your typical suit. You will have the chance to help define and shape the digital strategy for exciting brands. You will be leading a team that delivers compelling content, innovation and media planning across key European markets.

Job Responsibility:

Develop annual strategies, identifying priorities for the year
Oversee, project manage and work with teams to develop brilliant digital content (creative, production)
Manage deliverables from across the business (content, technology, media, data)
Ensure delivery of work is to the highest possible standard
Ensure constant innovation across all deliverables
Contribute to our creative process by sharing your ideas and experiences
Manage budgets for campaigns and always-on activity
Manage client budgeting
Manage relationships with platforms and partners
Present work internally and externally
Complete work to deadline and often under pressure

Requirements:

Extensive experience in roles involving account management and strategic planning within digital / social platforms
Experience developing, managing & overseeing complex creative campaigns
Experience working on a global brand
Confident with both brand and conversion/direct-response campaigns
Experience leading, motivating and coaching team members
Strong client relationship management skills
Brilliant written and verbal English communication skills
Advanced problem-solving skills
Excellent organisational / time management skills and high attention to detail
Excellent presentation skills
Strong creative skills
Ability to build and maintain strong relationships with clients
Ability to react quickly within a fast-paced environment
Ability to remain focused under pressure and work under tight deadlines
Proficient in working with data

What we offer:

A flexible, hybrid working policy
The choice of medical healthcare providers (Bupa or Medicash)
25 days holiday plus bank holidays and your birthday off each year
Company pension scheme
EAP scheme
Ride to work scheme
Enhanced family friendly policies
Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities

Additional Information:

Job Posted:
February 17, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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