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Creative integrated B2B agency based in East Sussex is looking for a Senior Account Manager to join the Client Services team. Hybrid working. Acting as the day-to-day key contact for your clients, you will be building strong client relationships with stakeholders and delivering integrated B2B campaigns across channels such as digital, social, content, events, video, motion, 3D, AR and VR. Your role will involve co-ordinating client services teams in the Brighton office and the HQ office Up North, so there will be the occasional monthly travel required to collaborate between both client services teams in both offices. A core part of your role will be to align both teams, sharing & distributing work between offices and bridging the workload gap. All travel & accommodation expenses will be covered. You will be monitoring the performance of live campaigns and work with data & analytics to generate insight & optimisation recommendations. These findings will need to be presented back to clients, so strong presentation and communications skills are essential. A key part of your role will be to contribute towards account growth by identifying opportunities to deepen the agencies remit with pitches, proposals, cross-sell initiatives and RFP responses. You will own the day-to-day project management including status reports, timelines, risk management and stakeholder communications. This is a great opportunity to join an established agency with an impressive client who offer excellent benefits!
Job Responsibility
Acting as the day-to-day key contact for your clients
building strong client relationships with stakeholders
delivering integrated B2B campaigns across channels such as digital, social, content, events, video, motion, 3D, AR and VR
co-ordinating client services teams in the Brighton office and the HQ office Up North
aligning both teams, sharing & distributing work between offices and bridging the workload gap
monitoring the performance of live campaigns and work with data & analytics to generate insight & optimisation recommendations
presenting findings back to clients
contributing towards account growth by identifying opportunities to deepen the agencies remit with pitches, proposals, cross-sell initiatives and RFP responses
owning the day-to-day project management including status reports, timelines, risk management and stakeholder communications
Requirements
Acting as the day-to-day key contact for your clients
building strong client relationships with stakeholders
delivering integrated B2B campaigns across channels such as digital, social, content, events, video, motion, 3D, AR and VR
co-ordinating client services teams in the Brighton office and the HQ office Up North
aligning both teams, sharing & distributing work between offices and bridging the workload gap
monitoring the performance of live campaigns and work with data & analytics to generate insight & optimisation recommendations
presenting findings back to clients
contributing towards account growth by identifying opportunities to deepen the agencies remit with pitches, proposals, cross-sell initiatives and RFP responses
owning the day-to-day project management including status reports, timelines, risk management and stakeholder communications