Senior Account Manager Job at CVS Health

Senior Account Manager

CVS Health

Location:
United States

Category:
Sales

Contract Type:
Not provided

Salary:

54300.00 - 159120.00 USD / Year

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Job Description:

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Job Responsibility:

Developing and executing a strategic business plan to include revenue growth, member retention, achievement of financial objectives for existing Professional Employer Organization (PEO) customers
Encompasses the end to end sales and service support for a defined book of business

Requirements:

Meets assigned sales and retention objectives and seeks opportunities for profitable growth
Acts as a strategic partner to customers to optimize the positioning of Aetna's products and services to attain profitability and membership objectives
Retains and cultivates a profitable book of business by coordinating the renewal process
Works collaboratively within Aetna and across business functions to ensure that customer needs are understood and key issues are addressed
Recommends solutions based on data
Leads the operational end to end support for a defined book of PEO customers
Collaborates with account team members and functional support areas on complex product or service issues to ensure clients’ needs are met
Follows through on outstanding issues to the point of resolution
Demonstrates proactive ability to diagnose and fix root cause of service problems
Must obtain a health license within 90 days in the state you reside
5+ years industry experience in a customer facing role
Bachelor's degree or equivalent experience

Nice to have:

Understands medical/dental/vision products
Understands Fully Insured funding arrangement
Experience in building customer relationships and internal relationships
Strong Organization and Communication Skills
Experience using financial data to evaluate strategic solutions
Understands Aetna's customer operation processes including: Eligibility, Billing, Plan Set Up, Drafting
PEO knowledge is helpful (but not required)

What we offer:

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
February 22, 2026

Expiration:
March 31, 2026

Employment Type:

Fulltime

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