This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We’re looking for a driven Senior Account Manager with a passion for assisting our customers achieve their business and financial goals. You’ll be the voice of Telstra, engaging with business customers to uncover needs, offer tailored solutions, and drive meaningful conversations. This is a fast-paced, high-energy role where your ability to build long standing mutually beneficial relationships will be key to your success.
Job Responsibility:
Achieve Revenue, Sales & Customer experience targets for your assigned portfolio of the TBTC “Hi-Value” customer segment
Proactively reach out to business customers to identify needs and offer tailored Telstra solutions
Use your natural curiosity and communication skills to create effortless and brilliant customer experiences
Apply your product knowledge to deliver commercially effective solutions that meet customer needs
Influence and negotiate with confidence to overcome objections and secure sales
Collaborate with internal teams to ensure seamless delivery of products and services
Build and manage relationships with key customers
Take ownership of customer issues and follow through to resolution
Contribute to an inclusive and culturally aware team environment
Requirements:
Communication
Customer Engagement
Selling Products & Services
Growth Mindset
Resilience
Worked in as an Account Manager and have a proven track record in the management and retention of key customer relationships