Senior account manager

• Business Alignment and Relationship Development for HMI equipment: Manage business alignment for TSMC accounts by identifying gaps in customer expectation and ASML/HMI’s offerings and working to reduce those gaps
• Develops and maintains an excellent customer relationship to ensure ASML’s positions as the continued vendor of choice
• Conveys a strong understanding of customer’s expectation
• recognizes the business linkages and strategies with present and future customers’ needs effectively to ensure customer satisfaction and account profitability
• Business goals and strategy: Helps to develop clear goals and success factors directly linked to the achievement long term and short term of Global Account business strategies
• Ensure ASML strategies are translated into specific objectives, action plans and metrices for the Global Account
• Take clear accountabilities to Global account team by providing appropriate guidance
• Proactively looks for ways to improve value, quality and service to customers through appropriate relationships and feedback mechanisms
• Looks for ways to develop and build potential new business opportunities for ASML/HMI’s products

• Bachelor’s degree in Electrical Engineering, Semiconductor Engineering, Materials Engineering, Physics
• Advanced English written and verbal communication skills
• Capability to lead team and co-work with related teams
• eBeam inspection or Semiconductor process knowledge
• Excellent presentation skills with peers, executives, customers
• Good problem analysis and solving skills
• Motivated, pro-active, self-driven and flexible
• Excellent coordination skills and communications skills
• Excellent documentation skills
• Multi-task player and good ability to work under different working environment pressures
• Good team player and committed to the success of ASML
• Good customer communication skills
• Excellent problem-solving techniques
• Self-starter
• self-motivator
• willing to do what it takes to get the job done

Master’s Degree in Electrical Engineering, Semiconductor Engineering, Materials Engineering, Physics